KM Models

Introduction

Furious activity is no substitute for understanding —H. H. Williams (1858–1940)

Your organization needs to retain knowledge and continuously reuse it to ensure smooth business operations, innovation and keeping its competitive advantage. But where do you start?

In order for you to start your KM initiative, a robust framework is required to ensure that all activities are coordinated and meet the expectations and benefits of the respective stakeholders either sponsoring this initiative, or end users that will be utilizing the product in their business activities.

KM Models

Here we will look into the following KM Models:

1. SECI Model

2. WIIGS KM Model

3. The Choo Sense-Making Model

4. Bukowitz and Williams’ KM model

5. The Evans, Dalkir, and Bidian KM Cycle

NB: there are hundreds of frameworks to choose from. If you wish to add to the website's body of knowledge, please share your content with us here.

Key Stages in KM Models

Heisig (2009) completed a deep literature review of the KM processes developed consisting of 160 KM models and found 4 key stages in the KM Models which are namely;

1. Knowledge Building Stage

2. Knowledge Holding Stage

3. Knowledge Mobilization Stage

4. Knowledge Utilization Stage

A diagrammatical representation of the stages are shown below by Liu (2020) pg. 45 with the definitions:

What is Knowledge Building Stage?

• Knowledge creation, capture and acquisition activities are performed.

• Zero to More: increasing the amount of knowledge, increases in amount of knowledge .

What is the Knowledge Holding Stage?

• Keeping knowledge for later use.

• The inventory of knowledge is a crucial factor in assessing the intellectual capital of an organization.

• Knowledge is to be sorted, structured or indexed for easy retrieval when needed.

What is the Knowledge Mobilization Stage?

• Knowledge flows from one place, person or ownership to another through knowledge sharing, transfer or dissemination activities.

• Enabling people to find knowledge for specific tasks efficiently .

What is the Knowledge Utilization Stage?

• Knowledge is used, reused or applied in practice through decision making, actions and problem-solving activities.