When representing KL Performance Industry at events, your role in engaging with guests is paramount to creating a positive and memorable experience. Here are the expectations for your interactions, including recognising cues and maintaining a high standard of engagement:
Approachability:
Approach guests with a friendly and approachable demeanour. Your smile and body language should invite conversation while respecting personal space.
Initiating Conversations:
Approach guests with confidence, offering a warm greeting and introducing yourself. Use open-ended questions to spark dialogue and encourage engagement.
Reading Cues:
Pay close attention to guests' non-verbal cues. If a guest appears disinterested or busy, politely acknowledge this by offering a friendly smile and saying something like, "If you have any questions later, feel free to ask. Have a great day!"
Tailored Approach:
Adapt your approach based on the guest's response. If they show interest, engage more deeply. If they prefer brevity, gracefully conclude the interaction.
Product Knowledge:
Be well-versed in our products or services. Provide accurate information and highlight key features that align with the guest's potential interests.
Listening Actively:
Listen attentively to guests' inquiries and comments. This demonstrates respect and helps you respond more effectively.
Personalised Recommendations:
Based on the information gathered, offer personalised recommendations that cater to the guest's preferences and needs.
Body Language:
Maintain open and inviting body language. Avoid appearing disinterested, as this can discourage potential conversations. As we are known as dancers we expect tall confident posture.
Transitioning:
When transitioning between guests or conversations, do so smoothly. Excuse yourself politely and express availability if they wish to return.
Respectful Disengagement:
If a guest clearly signals disinterest, respect their space and gracefully conclude the interaction, leaving a positive impression.
Positive Energy:
Infuse enthusiasm into your conversations. A positive attitude is contagious and contributes to a vibrant event atmosphere.
Time Management:
Balance the time you spend with each guest, ensuring fairness to all attendees while providing a valuable interaction.
Conflict Resolution:
If faced with a challenging situation, remain composed and professional. Seek assistance from event organisers if needed.
CHAMPAGNE SKIRT OR LADY TABLE DIALOGUE
“Happy Cup Day! Can I tempt you with a little top-up of bubbles?”
“Good afternoon! Isn’t this the perfect day for champagne and sunshine?”
“Welcome! I’m here to keep the bubbles flowing and the smiles sparkling!”
“You look race-ready! That fascinator deserves a trophy of its own.”
“So much fabulous fashion today — I feel underdressed in comparison!”
“Who are you tipping for the big race?”
“I’m taking bets on who has the best hat — you might be in the lead!”
“They call me Bubbles — I’m here to keep spirits high and glasses full!”
“I’m sparkling from head to toe, but I think your smile might outshine me.”
“If you’re holding a glass, you’re halfway to a perfect day!”
“Don’t worry, I’ve got enough fizz to get us all through the final furlong.”
“How’s your day going so far — any wins yet?”
“Have you picked your favourite horse, or are you just here for the bubbles like me?”
“The energy here is amazing — I think the bubbles might be helping!”
“What’s been your highlight of Cup Day so far?”
GREETING GUESTS ON ARRIVAL DIALOGUE
"Hey there, you're looking absolutely fabulous! Ready to dance the night away?"
"Welcome to the ___ event! Your presence just made it even better. Ready for a boogie?"
"Hello and welcome! How's everyone feeling tonight? Excited for some fun?"
"Hey guys, you're rocking those outfits! Ready to make this event unforgettable?"
"Welcome, welcome, welcome! How's everyone doing? Ready to dive into the event buzz?"
"Hello everyone, looking fantastic! Are you all as excited as I am about tonight?"