Resume

Community Manager: October 2024 - Current
Shaver Green Apartments - Portland, Oregon

• Increased revenue for my project by $11,000 a month

• Completed 162 Self Certifications through Cascade Compliance

• Completed 35 Move-In or Annual Recertifications through US Housing

• Recovered over $50,000 unpaid rent

• Conducted first building-wide rent increase since 2019

• Processed first 3 Project-Based Voucher move-Ins since 2009

• Built and maintained Occupancy above 95% since July 1st

• Handled 4 Deceased Residents or Abandoned Properties

• Induced 5 non-paying Households to leave without costly eviction

• Passed HOME (PHB) & PBV (homeforward) inspections and audits

• Sorted and filed 5 years of resident paperwork

• Established weekly “Narrative Report” to communicate with management & ownership

• Completed all assigned Grace Hill Training

• Achieved LIHTC ACE Certification

• Built Shaver Green Community through newsletters, swap meet, hosting parade attendees

• Built relationships with NW Pilot Project, Join PDX, VA, Depaul Industries, Self Enhancement Inc, Urban League, & more

Broker & Principal Broker: September 2013 – Current
Rootstock Realty - Portland, Oregon

• Supported 344 Oregon real estate transactions totaling worth over $144,000,000 over 11 years

• Helped launch a small independent brokerage in NW Portland

• Earned Principal Broker License in 2021

• Earned Accredited Buyer’s Representative and At Home With Diversity certifications

• Worked with homebuyers, home sellers, property managers, home inspectors, mortgage lenders, title managers, contractors, home stagers, photographers, and related professions

• Experience with residential, commercial agricultural, short sale, deferred maintenance/as-is, lots & land, multifamily, historic, new construction, and stacked transactions

• Designed websites, sales packets, signage, newsletters, client services directory, brochures

• Developed multiple agency and client forms

• Helped procure and implement brokerage document and task management software

• Set weekly Goals/Wins/Challenges meetings to support coworkers

• Developed and implemented Agent Recruitment Project, Corporate Employer Incentive Program, and Regional Agent Referral tools

Owner, Creative Director: January 2011 – March 2014
Launch Bureau – Portland, Oregon

• Developed and managed sole-owner professional services company with a business model including hourly billing, case management, and strategic planning

• Coached dozens of clients in both one-on-one and group settings to achieve successes including career advancement, stronger interpersonal relationships, and achievement of goals

• Combined with marketing and graphic design partner to support small and medium-sized businesses to address coaching clients' desired integrated business planning

Firm Administrator: June 2010 – September 2011
Systems Manager: September 2006 – June 2010
Buckley Law, P.C. – Lake Oswego, Oregon 

•  Coordinated a strategic merger while retaining Partners during the economic crisis and increasing firm revenue and profitability

• Created profitability models for use in the evaluation of business practices leading to innovations in program offerings and staff hiring decisions

• Restructured the firm's benefits package to allow for greater choice and flexibility among participants and increased the employee's view of their employer

• Resolved the firm's technology resources by removing inefficient resources and implementing outsourced technology with a cloud-based computing structure

• Implemented coaching strategies for work teams and individuals which increased trust, camaraderie, and efficiency 

• Supervised a team of six administrative professionals with crosstraining and skill enhancement creating a strong team of support for the firm's profit center

• Rebuilt technology infrastructure including training systems, software, and hardware, which helped increase productivity and efficiency during the economic downturn

• Implemented enterprise resource software combining several disparate systems into one effective program which created efficient work product, billing, and customer contact

Center Manager: January 2005 - August 2006
Loaves and Fishes Centers – Portland, Oregon

• Grew and maintained a volunteer corps of over 150 individuals and companies, including the community in addressing the needs of homebound seniors

• Launched Vancouver, Washington meal center increasing Meals-On-Wheels routes by 200% and improved access for language-limited seniors in Clark County, Washington

• Provided on-site training and direction for new managers creating effective program growth

• Raised over $25,000 from local businesses and families through creative and charitable fundraising programs

• Hosted an effective multicultural health fair providing health screenings and access to information for seniors through a partnership of local, state, and federal government agencies

Support Specialist: September 1998 – December 2004
Oregon Human Development Corp. – Oregon

• Managed and supported 40 federal, state, and local grants

• Rewrote company Employment Manual with internal teams and legal counsel

• Served as Executive Assistant for Board and Management

• Developed technology plan serving 7 offices and 50 employees statewide

• Developed 6 interactive computer training centers for non-English speaking clients

• Coordinated a large annual fundraiser in conjunction with the Oregon Employment Department

• Additional projects: Grantwriting; creating brochures; developing website; human resources support; fiscal office support

Barista: 1996-1998
Coffee People – Portland

Secretary: 1994-1996
Superior Answering Service – Portland 

Salesperson: 1992-1994
Troutman’s Emporium – Gresham

Childcare Assistant: 1989-1990 
Edgefield Children’s Center – Troutdale 

2023-Current Trailkeepers of Oregon, Trailkeeper & Certified Sawyer

2013-Current Portland Metropolitan Association of Realtors, Member

2013-Current Oregon Realtors, Member

2013-Current National Association of Realtors, Member                                                                             

2017-2020 City of Tigard Cmte Community Engagement, Member                                                                              

2008-2009 Northwest Coaches Association, President-Elect                                                                              

2000-2003 Friends of Lone Fir Cemetery, Founder, President                                                                              

2011-2012 Portland Area Business Association, Member                                                                              

2008-2011 Association of Legal Administrators, Member                                                                              

2008-2011 Oregon Association of Legal Administrators, Member                                                                              

2002-2005 Oregon Historic Cemeteries Association, Executive Director                                                                              

1991-1993 Cascade AIDS Project, Office Assistant                                                                              

1988-1991 Multnomah County Library – Midland Branch, Library Assistant                                                                              

1985-1987 Menlo Park Elementary, Computer Trainer      

2024 USDA National Forest Service Grade A Certified Chainsaw Bucking Sawyer

2024 USDA National Forest Service Grade A Certified Crosscut Bucking Sawyer

2024 Clackamas Community College Wilderness First Aid/CPR

2024 National Association of Realtors REBAC          Accredited Buyer’s Representative         

2024 National Association of Realtors REBAC          At Home With Diversity Certification         

2021 Oregon Real Estate Agency          Principal Broker License         

2013 Oregon Real Estate Agency          Real Estate Broker License         

2006 University of Phoenix – Tigard          Master of Business Administration         

2002 University of Phoenix – Tigard           Bachelor of Business Management         

2009 Fearless Living Institute – Boulder, CO          Certified Life Coach

1992-5 Southern Oregon State College– Ashland, OR Theater, Music & Sociology Studies         

1988-92 David Douglas High – Portland Diploma

2023 Telltale PDX, Storyteller

2016-2020 My Real Portland: The Podcast, Producer, Host

2019 Seven Deadly Sins, Storyteller

2017 The Willards: A Family Memoir, Author

2016 Grimm - ABC TV Show, Extra

2013 La Boite, Reformers Theater Company, Dramaturg

2011-2013 Bridgetown Comedy Festival, Stage Manager                                                                               

2002-2003 Midsummer Night History Tour, Lone Fir Cemetery, Director

2000-2020 NIA/Fusion Fitness, Multnomah Arts Center, Dancer

2000-2005 Satori Men’s Chorus, President, Singer

1994 Three Poets by Romulus Linney, Ashland, Director

1991-1993 Turn Loose the Voices, Young Actor’s Forum, IFCC, Actor, Writer

1992 The Same Boat: Story of Chico Mendes, Director

1991 Young Scholar Program, Reed College, Directing Student

• Residential Real Estate

• Podcast Production

• Public Speaking

• Financial Management

• Sales & Marketing

• Financial Reporting

• Budgeting & Planning

• Payroll & Benefits

• Project Management

• IT Administration

• Coaching, Training & Staff Development

• Strategic Planning

• Graphic Design

• Staffing Cycle Management

• Contract Management

• Non-Profit Leadership

• Grantwriting

• Program Development

• Trail Building & Construction

• Microsoft Office

  • Outlook

  • Word

  • Excel

  • Publisher

  • PowerPoint

  • Access

• Adobe Creative Suite

  • Premiere Pro (Video Editing)

  • InDesign (Desktop Publishing)

  • Audition (Audio Editing)

  • Acrobat Pro (PDF Editing)

• Other Software

  • SquareSpace

  • Multiple CRM Products

  • Canva

  • Audacity

  • ProLaw

  • Windows Server

  • Active Directory

  • RMLS