Tattoo Studio Refund, Exchange & Replacement Policies

1. Refund Policy

Tattoo services are permanent and performed with your full consent; therefore:

• No refunds are offered on completed tattoos, regardless of size, style, or placement.
  
  

• Booking deposits are non-refundable, as they secure your appointment time and cover the artist’s preparation work.
  
  

• If you cancel or reschedule with less than 48 hours’ notice, your deposit will be forfeited.
  
  

• Refunds will only be considered if the studio must cancel your appointment and cannot reschedule you.
  
  

2. Rescheduling & Deposit Policy

• Appointments may be rescheduled once with at least 48 hours’ notice.
  
  

• Multiple reschedules may require a new deposit.
  
  

• If you arrive more than 15 minutes late, your appointment may be cancelled and your deposit forfeited.
  
  

3. Touch-Up Policy

• A free touch-up may be offered within X weeks (commonly 6–8 weeks) after the original session, at the artist’s discretion.
  
  

• Touch-ups are not included for tattoos affected by:
  
  

  • Improper aftercare
    
    

  • Excessive sun exposure
    
    

  • Picking, scratching, or peeling
    
    

  • Swimming or submerging prematurely
    
    

• Touch-ups for these issues may incur an additional fee.
  
  

4. Merchandise Refunds & Exchanges (if applicable)

For retail items such as aftercare products, clothing, or jewelry:

• Unopened and unused products may be exchanged or refunded within 14 days of purchase.
  
  

• Opened or used items cannot be returned for hygiene and safety reasons.
  
  

• Clothing may be exchanged for size if unworn, unwashed, and with original tags.
  
  

5. Gift Cards

• Gift cards are non-refundable and cannot be exchanged for cash.
  
  

• They may be transferred to another person.
  
  

6. Replacement / Re-work Policy

If you believe there is an issue with your tattoo:

• Contact the studio within 72 hours with clear photos.
  
  

• If the issue is determined to be caused by the artist or materials, the studio will provide:
  
  

  • A free re-work session, or
    
    

  • A replacement design session, depending on the situation.
    
    

• If the issue is due to improper aftercare, sun exposure, or client negligence, standard rates will apply.
  
  

7. Health & Safety

If you experience an allergic reaction or medical concern:

• Contact a medical professional immediately.
  
  

• The studio cannot offer refunds for reactions outside their control, but may document the incident.