This scenario-based training guides Valen technicians through identifying electrical vs. chassis grounding, interpreting system diagrams, and making safe, informed diagnostic decisions.
Overview
Designed for new and mid-level Valen technicians, this course focuses on electrical and chassis grounding within vehicle systems.
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-Storyboarding
-Instructional Design
-eLearning Development
-Visual Design
-Articulate Storyline
-Canva
-Google Gemini
The Problem
Many new and mid-level technicians struggle to correctly identify and apply electrical versus chassis grounding. Misunderstanding grounding configurations can lead to inaccurate diagnostics, repeated faults, safety risks, and unnecessary component replacement. These issues not only slow service workflows but can also compromise vehicle reliability and technician confidence.
The Solution
To address common challenges in identifying and applying electrical versus chassis grounding, I designed a scenario-based technical training program grounded in real-world service and diagnostic situations. Technicians engage in interactive scenarios where they interpret system diagrams, grounding configurations, and fault conditions, experiencing the impact of their decisions in a safe, simulated environment.I used the ADDIE methodology, outlined below:
Analysis
Working with an SME, I was informed that many new and mid-level technicians lack consistent understanding of electrical versus chassis grounding and how each affects diagnostics and system behavior. I asked to specify what the most common misunderstanding and what issues could arise if not done correctly.
Design
I designed the course around a realistic bus electrical fault scenario commonly caused by incorrect grounding. Technicians are introduced to core grounding concepts, then guided through electrical and chassis grounding pathways using diagrams, visuals, and real-world examples. The module concludes with wiring code analysis and a knowledge-check to reinforce correct application.
Development
During development, I created interactive learning elements that allow technicians to explore electrical and chassis grounding through guided decision-making. Visual diagrams, icons, and real-world reference examples support comprehension of complex systems, while scenario-based questions and a final knowledge check provide immediate feedback and reinforce correct grounding configuration
Implementation
The training is designed for flexible delivery—self-paced and suitable for in-person, online, or blended environments—making it easy to integrate into existing technical training programs without disrupting service schedules.
Evaluation
Learners would receive targeted, scenario-based feedback to reinforce correct grounding decisions, while facilitators or supervisors can support reflection and discussion to strengthen knowledge transfer to real-world service and maintenance tasks.
The Process
Interaction & Visual Design
This section presents the visual prototype of the scenario-based training experience. Due to project time constraints, the learning strategy and scenario flow were developed alongside the visual design rather than documented through a separate action map or text-based storyboard. The prototype reflects intentional instructional decisions around sequencing, feedback, and learner choice
During my storyboarding, I focused on building a consistent visual style for the course. The company’s color palette was applied consistently across all screens, ensuring brand alignment and reinforcing a cohesive learner experience.
To build the layout and graphic elements, I used Canva Pro, while sourcing images from Google Gemini.
Interactive Prototype
The prototype includes a title screen, a scenario introduction centered on a bus experiencing electrical issues caused by incorrect grounding, and guided interactions that lead technicians through grounding-related decision-making.
Learners explore electrical and chassis grounding options through interactive content that includes system diagrams, visual icons, and real-world reference examples. Each decision provides immediate feedback, reinforcing correct grounding selection and explaining the impact of incorrect configuration on diagnostics and system performance.
Subtle animations, smooth transitions, and clear visual cues were used to support usability and maintain focus on key learning objectives. Interactive elements encourage exploration while ensuring technicians remain aligned with safe, accurate grounding practices throughout the scenario.
Features
-Custom Visuals/Design: I sourced visual assets from Canva and Google Gemini, then edited them to maintain a cohesive look and immersive experience. Editing included adjusting colors, resizing elements, and merging layers.
-Interactive Choices: Learners can select from multiple options, each triggering branching logic that leads to different consequences.
-Feedback & Guidance: Correct and incorrect paths provide explanatory messages to help learners understand why a choice is right or wrong.
-Visual Cues & Animations: Character expressions, and hover highlights guide learners and reinforce feedback.
-Navigation controls: “Try Again” button and “Next” arrows for ease of working flow.
