Hi, I just bought Kendrick Lamar's new album, which just came out, but for some reason, the only available track is the singles that have been pre-released. Now when I go to the album in the itunes store it says purchased, but wont let me download. All my friends have access to it, but I don't. I did not hide the purchase or anything. Please help.
Open the iTunes Store and click on "Purchased" under the Quick Links section on the right side. Then click on Albums and Not In My Library. You should see it there with a little cloud. Click on the cloud to download.
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Thanks for the response, when I go to the "Not In My Library" the album is not there. and Even though the itunes store says "purchased" when i go to the album on the store. When I go to purchase history it says I only purchased the pre released singles
If it is showing under All, then it has been downloaded. When you go to your iTunes Library, go to "View" and click on "Only Downloaded Music" to see what you see. Click on the "Songs" view, and then click on "Artist" at the top of the list of songs. Then see what you can see listed under Kendrick Lamar.
The album is "d.a.m.n" by kendrick lamar. When I click "All" it does show the album, but it says the full album has been downloaded (Which it hasn't) and purchase history says I only downloaded a single, not the full album for some reason
YES. When I clicked on Kendrick Lamar, it showed the single, but right next to it was a small download button, its weird that I didnt see the button anywhere else, like on ANY other page in itunes I didnt see the download button at all. but now when I clicked the button, the FULL album started download, thank you
Start a new thread, and clearly describe your issue. What happens when you try? Do you get an error? We need you to draw a clear picture of the issue you are having if we are going to be able to help.
Two albums, both by Adele, cannot be downloaded even though they show as Purchased in the iTunes Store. In addition, when I select Purchased from the Quick Links, Adele is NOT listed as one of my artists. What can I do to be able to download these purchased albums? Thanks.
I did find that some of my files were 'Hidden'...not sure how or why. Anyway, after unhiding them, I still cannot download them because I get an error that there was a problem with the file. These are albums purchased from iTunes and I'm using iTunes Match. 152ee80cbc
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