A deposit is required to secure appointments with Keke’s Nail Studio unless a valid voucher has been successfully verified and redeemed at the time of booking.

💵 Current Deposit

The current deposit is $10 per service.

Deposits are applied toward your appointment balance and are not an additional service charge.

If booking multiple services, the deposit is $10 for each service.

💳 Card on File — Required

A valid card must be kept on file for every appointment, no exceptions.

Your card may be charged according to Keke’s cancellation, rescheduling, late, no-show, or other applicable policies.

No valid card on file = no appointment.

🎟️ Voucher Appointments

Clients booking with a valid voucher must provide all required voucher information at the time of booking so the voucher can be verified.

If your voucher is valid, verified, and successfully redeemed at the time of booking, no deposit is required.

If you need help understanding how to redeem your voucher or which service it applies to, please contact Keke’s Nail Studio before booking.

⚠️ Voucher Requirements

A voucher appointment will not be confirmed if:

• Voucher information is missing.

• The voucher cannot be verified.

• The voucher is expired or invalid.

• The voucher does not apply to the selected service.

• Required voucher information is not provided before the appointment is confirmed.

If the voucher cannot be successfully redeemed, the standard $10-per-service deposit will apply before the appointment can be confirmed.

📌 Important

Card on file is required for every appointment, even when no deposit is required.

Deposits are subject to Keke’s cancellation, rescheduling, late, and no-show policies.

By booking with Keke’s Nail Studio, you acknowledge and agree to these deposit, voucher, and card-on-file requirements.

What services does Keke’s offer?

Keke’s offers a variety of nail services, including gel manicures, builder gel, Gel-X, nail art, maintenance services, spa upgrades, and more. Service availability may vary between studio and mobile appointments.

Do you offer nail extensions?

Yes! Extension services are available, including acrylic. Acrylic services are mobile-only and are not performed in the studio. Extension appointments require prior knowledge of the desired service so the correct appointment can be scheduled.

What should I book for a mobile appointment?

Please select the specific service you want when booking. I bring the products and supplies needed for the service you scheduled, so choosing the correct service helps ensure I'm fully prepared for your appointment.

Can I request a different service when I arrive?

Please contact Keke’s before your appointment if you need to change or add a service. Last-minute service changes may not be possible due to time, supplies, or appointment availability.

Not sure what to book?

No worries! 💕 Reach out before booking and I can help you choose the service that best matches what you're looking for

At Keke's Nail Studio, we strive to provide a seamless and professional payment experience. Please review the following payment policies before booking your appointment or placing an order.

Accepted Payment Methods

Keke's Nail Studio accepts the following payment methods:

• Major Credit and Debit cards through GlossGenius

• Zelle

• CashApp

• Vemno

• Paypal

• Cash (studio appointments only)

• Other payment methods available through GlossGenius

Accepted payment methods are subject to change without notice.

Deposits

Certain services require a non-refundable deposit at the time of booking. Deposits are applied toward the total cost of your service and are subject to the studio's Booking and Cancellation Policies.

Service Payments

• Payment is due immediately upon completion of your appointment unless otherwise agreed upon in writing.

• Clients will not be permitted to leave with an unpaid balance.

• Any additional services, upgrades, nail art, repairs, retail products, or applicable travel and parking fees will be added to the final balance.

Pressed On Keke Orders

• Full payment is required before production begins on all press-on nail orders.

• Custom orders will not begin until payment has been successfully received.

• Ready-to-ship orders will be processed once full payment has been received.

Memberships & Packages

• Memberships are billed according to the selected membership plan.

• Service packages must be paid in full at the time of purchase unless otherwise stated.

• Membership fees and package purchases are subject to their respective policies.

Gift Cards & Keke Credits

• Gift cards may be redeemed toward eligible services and products.

• Keke Credits may be redeemed according to the Keke's Rewards Program terms and cannot be exchanged for cash.

• Gift cards and Keke Credits have no cash value except where required by law.

Declined or Failed Payments

If a payment is declined or cannot be processed:

• Services or products may be withheld until payment has been successfully completed.

• Membership benefits may be suspended until the outstanding balance has been paid.

• Future appointments may be declined until the account is brought current.

Outstanding Balances

Clients with unpaid balances may be unable to book future appointments or place additional orders until all outstanding amounts have been paid in full.

Chargebacks & Payment Disputes

Clients are encouraged to contact Keke's Nail Studio directly regarding any billing questions or concerns before initiating a chargeback or payment dispute.

Knowingly filing a fraudulent chargeback or payment dispute for services rendered or products received may result in:

• Immediate cancellation of future appointments

• Termination of memberships, rewards, or package benefits

• Permanent refusal of future services

• Collection efforts or legal action where permitted by law

Pricing

Service and product prices are subject to change without prior notice. However, appointments already booked will be honored at the price confirmed at the time of booking unless additional services or upgrades are requested.

Gratuities

Gratuities are appreciated but never required. Tips may be given using available payment methods or cash.

Agreement

By booking an appointment, purchasing a product, enrolling in a membership, or purchasing a package, you acknowledge that you have read, understood, and agree to this Payment Policy and all other applicable Keke's Nail Studio policies.

All required forms must be completed electronically no later than one hour before your scheduled appointment. If you need to complete a physical copy in the studio, you must notify Keke's Nail Studio before the one-hour deadline. Failure to complete the required forms or provide advance notice will result in your appointment being cancelled, and the applicable cancellation and deposit policies will apply.

To help ensure appointments run smoothly and to provide the best experience for every client, Keke's Nail Studio requires all appointments to be confirmed before your scheduled service.

Appointment Reminders

• Appointment reminders will be sent through GlossGenius using the contact information provided during booking.

• Clients are responsible for ensuring their email address and phone number are accurate and up to date.

Appointment Confirmation

• All appointments must be confirmed by 9:00 PM on the day before your scheduled appointment.

• Appointments booked after 9:00 PM for the following day must be confirmed as soon as the appointment reminder is received or when contacted by Keke's Nail Studio.

Unconfirmed Appointments

Appointments that have not been confirmed by the required deadline may be cancelled without further notice and offered to clients on the waitlist. Any applicable deposit or cancellation fees will be handled in accordance with Keke's Nail Studio's Booking, Deposit, and Cancellation Policies.

Reminder Courtesy

Appointment reminders are provided as a courtesy. Failure to receive a reminder due to incorrect contact information, technical issues, spam filters, or missed notifications does not excuse missed appointments or exempt clients from the studio's Cancellation, Late Arrival, or No-Show Policies.

Clients are responsible for knowing the date and time of their scheduled appointment.

Waitlist

If an appointment becomes available due to a cancellation or an unconfirmed appointment, it may be offered to another client on the waitlist.

Agreement

By booking an appointment with Keke's Nail Studio, you acknowledge that you have read, understood, and agree to this Appointment Confirmation Policy and all other applicable studio policies.

Your appointment time is reserved exclusively for you. Arriving on time helps ensure that every client receives the full experience they booked and allows the day's schedule to run smoothly.

• Please arrive 5–10 minutes early for your first appointment to allow time for check-in.

• If you are running late, please notify Keke's Nail Studio as soon as possible.

• Clients arriving more than 15 minutes late may have their appointment shortened, modified, rescheduled, or canceled, depending on the remaining time available.

• If your appointment cannot be completed due to your late arrival, it will be treated as a late cancellation and the applicable cancellation policy will apply.

• Repeated late arrivals may result in booking restrictions or the requirement to prepay for future appointments.

I understand that unexpected delays happen, and I will always do my best to accommodate you whenever possible. Thank you for respecting both my time and the appointment times reserved for other clients.

Your appointment time is reserved exclusively for you. Please review the following policy before booking.

Rescheduling

• Appointments may be rescheduled with at least 24 hours' notice.

• Your booking deposit may be transferred one (1) time to a new appointment scheduled within 30 days of your original appointment.

• Any additional reschedule requests will require a new booking deposit.

Cancellation Policy

Your appointment time is reserved exclusively for you. If you need to cancel or reschedule, we kindly ask for at least 24 hours' notice.

More Than 24 Hours' Notice

• Your booking deposit may be transferred one (1) time to a new appointment scheduled within 30 days of your original appointment.

• If you choose not to reschedule, your booking deposit may be refunded to your original payment method upon request.

Less Than 24 Hours' Notice

Appointments canceled within 24 hours of the scheduled appointment will incur the following cancellation fees:

• In-Studio Appointments: 50% of the scheduled base service(s).

• Mobile/Travel Appointments: 100% of the scheduled base service(s), including the travel fee, due to reserved travel time and the inability to fill the appointment on short notice.

Cancellation fees must be paid before any future appointments can be booked.

No-Show Policy

A no-show is defined as failing to arrive for your appointment within 15 minutes of your scheduled appointment time or being unavailable at the scheduled appointment time without prior communication.

The following no-show fees apply:

• In-Studio Appointments: 50% of the scheduled base service(s).

• Mobile/Travel Appointments: 100% of the scheduled base service(s), including the travel fee.

Outstanding no-show fees must be paid before another appointment can be scheduled.

After two (2) no-show appointments, booking privileges with Keke's Nail Studio may be permanently revoked.

These policies help protect appointment availability and ensure fairness for all clients. Thank you for respecting the time reserved for your service.

Service Pricing Definitions

To keep our policies fair and transparent, the following definitions apply throughout Keke's Nail Studio.

Base Services

A base service is the primary appointment or treatment you book.

For mobile appointments, the travel fee is considered part of the base service because travel time is reserved exclusively for your appointment.

Base services include, but are not limited to:

• Dry Manicure

• Gel Manicure

• Spa Manicure

• Spa Pedicure

• Builder Gel Overlay

• Builder Gel Fill

• Hard Gel Overlay

• Hard Gel Fill

• Gel-X Full Set

• Gel-X Fill

• Soak-Off

• Nail Repair

• Press-On Application

• Press-On Fitting

• Custom Press-On Consultation

• Mobile Travel Fee

Add-On Services

Add-on services are optional enhancements booked in addition to a base service. Examples include:

• Nail Art (all tiers)

• French Tips

• Chrome

• Cat-Eye

• Charms

• Gems & Crystals

• Foils

• 3D Nail Art

• Encapsulated Designs

• Extra Length

• Specialty Finishes

• Additional Nail Repairs

• Other decorative enhancements

Cancellation and no-show fees are calculated using the scheduled base service(s). For mobile appointments, the travel fee is included in this calculation. Optional add-on services are not included when determining cancellation or no-show fees.

Your satisfaction is important to Keke's Nail Studio.

• If you experience lifting, chipping, or another issue that may be related to the application, please contact Keke's Nail Studio within 48 hours of your appointment and include clear photos of the affected nail(s).

• Complimentary repairs may be offered at Keke's Nail Studio's discretion for issues determined to be the result of workmanship.

• Damage caused by accidents, improper aftercare, excessive force, picking, biting, or normal wear is not covered and will be treated as a paid repair.

• Refunds are not provided for completed services.

To ensure the health of your natural nails and the quality of your service:

• Please inform Keke's Nail Studio if you currently have product on your nails when booking.

• Product applied by another nail technician may require complete removal before a new service can be performed.

• Fills over another technician's work are evaluated on a case-by-case basis and may be declined.

• Additional removal fees and appointment time may apply.

• If a soak-off is required for your service and there is not enough time remaining in your scheduled appointment to accommodate it, the appointment will be cancelled that day.

• You may reschedule your appointment if you are able to find an available time before the following Sunday. If you are unable to reschedule within that timeframe, the appointment will be treated as a no-show and the applicable no-show policy will apply.

• Sunday Appointments: If your original appointment is scheduled for a Sunday and requires a soak-off that cannot be accommodated, the appointment will automatically be treated as a no-show. No additional rescheduling window will be provided.

The health and safety of all clients is a priority.

• If you are experiencing symptoms of a contagious illness, including fever, vomiting, diarrhea, flu-like symptoms, or any other contagious condition, please reschedule your appointment.

• Services may be refused if it is determined that completing the appointment could put the client or technician at risk.

Health & Safety

At Keke's Nail Studio, your health, comfort, and safety always come first. My goal is to provide a clean, relaxing environment where you can enjoy your appointment with confidence. Every service is performed using professional sanitation practices and high-quality products to help protect the health of your natural nails.

A Clean & Safe Experience

To ensure every client has a safe and enjoyable visit:

• All tools and implements are properly cleaned and disinfected between each client in accordance with California State Board of Barbering and Cosmetology regulations.

• Single-use items are discarded after each service when appropriate.

• Workstations and equipment are thoroughly sanitized before every appointment.

• Professional-grade products are used for all services.

Your Nail Health Matters

Before every appointment, I'll take a quick look at your nails and surrounding skin to make sure it's safe to perform your service.

For your health and safety, I may need to postpone or decline a service if you have:

• Signs of a fungal, bacterial, or viral nail infection

• Open cuts, wounds, burns, or severe irritation

• A contagious illness

• Any condition that could make the service unsafe or affect the health of your natural nails

If your service cannot be performed safely, I'll explain why and, if appropriate, recommend that you seek care from a healthcare professional before rescheduling.

Health Assessment Fee

If your appointment cannot be completed because it is determined that performing the service would be unsafe due to the condition of your nails or skin, a 25% health assessment fee based on your scheduled service will apply. This fee covers the appointment time reserved and the professional consultation provided during your visit.

If you have any questions about your nail health prior to your appointment please contact me via email or Instagram DM with pictures and concerns.

How You Can Help

To help ensure the best possible experience:

• Please let me know about any allergies, sensitivities, or medical conditions that may affect your service.

• If you already have product on your nails, mention it when booking your appointment.

• Follow the recommended aftercare instructions to keep your nails healthy and your manicure lasting longer.

• If you're feeling sick, please reschedule your appointment so we can keep everyone healthy.

My Commitment to You

Every decision I make during your appointment is with your best interest in mind. Sometimes that means recommending a different service or postponing treatment to protect the health of your natural nails. Thank you for trusting Keke's Nail Studio to provide a safe, professional, and personalized experience every time you visit.

Keke's Nail Studio strives to provide a safe, comfortable, and relaxing experience for every client. To help maintain a professional environment while accommodating a variety of client needs, please review the following policy.

Children

Children are welcome during mobile appointments, provided they are supervised and able to remain safely occupied throughout the duration of the service.

To allow for brief interruptions that may occur during in-home appointments with children, an additional 30 minutes will automatically be added to the appointment time, along with a $10 Child Accommodation Fee.

If the additional 30 minutes are not needed because the appointment is completed within the originally scheduled service time, the $10 Child Accommodation Fee will be waived.

For the safety of your children, yourself, and your nail technician:

• Children must remain under the supervision of a responsible adult at all times.

• Keke's Nail Studio is not responsible for supervising children during appointments.

• If frequent interruptions prevent the service from being completed safely or within the scheduled appointment time, the service may need to be modified, rescheduled, or ended.

• Keke's Nail Studio reserves the right to decline or discontinue a service if the appointment environment becomes unsafe.

Guests

Guests are welcome during mobile appointments, provided they do not interfere with the service or create an unsafe or distracting environment.

For studio appointments, space is limited. Unless assistance is required for accessibility or another approved reason, clients are encouraged to attend appointments alone.

Keke's Nail Studio reserves the right to ask guests to leave if their behavior becomes disruptive, disrespectful, or interferes with the appointment.

Pets

Pets are welcome during mobile appointments; however, Keke's Nail Studio must be notified before your appointment if pets will be present in the home.

This advance notice is required due to allergies and to ensure appropriate preparations can be made before arriving.

For everyone's safety:

• Pets should be friendly, secure, and under control throughout the appointment.

• If a pet becomes disruptive or poses a safety concern, Keke's Nail Studio may request that the pet be placed in another room for the duration of the service.

• Keke's Nail Studio reserves the right to discontinue or reschedule a mobile appointment if the environment is determined to be unsafe.

• Pets are not allowed in studio appointments unless it is a service animal. Any pets brought to an in-studio appointment that do not meet ADA service animal requirements will be turned away and no-show cancellation policy will apply to the appointment. 

Safety First

The health, safety, and comfort of both clients and technicians are top priorities. Keke's Nail Studio reserves the right to refuse, modify, discontinue, or reschedule a service if children, guests, pets, or the appointment environment prevent services from being performed safely, professionally, or within the scheduled appointment time.

Agreement

By booking an appointment, you acknowledge that you have read, understood, and agree to this Children, Guests & Pets Policy, along with all other applicable Keke's Nail Studio policies.

At Keke's Nail Studio, a waitlist is available for clients who wish to be notified when an appointment becomes available before their desired date or time. While every effort is made to accommodate waitlisted clients, placement on the waitlist does not guarantee an appointment.

Joining the Waitlist

• Clients may request to be added to the waitlist for specific dates, times, or services.

• Waitlist requests are filled based on appointment availability, scheduling compatibility, and the order in which requests are received.

Appointment Offers

• If an appointment becomes available, Keke's Nail Studio will contact the next eligible client on the waitlist.

• Appointment offers are made using the contact information provided during booking.

Response Time

• Clients are expected to respond promptly to waitlist notifications.

• If a response is not received within the timeframe provided, Keke's Nail Studio reserves the right to offer the appointment to the next client on the waitlist.

Acceptance

• Once a waitlist appointment has been accepted, all standard Booking, Deposit, Cancellation, Late Arrival, and No-Show Policies apply.

• Any required deposit must be paid before the appointment is confirmed.

Declining an Appointment

• Clients may decline a waitlist appointment without losing their place on the waitlist, unless otherwise requested.

• Clients may also request to be removed from the waitlist at any time.

Membership Waitlists

For memberships or other programs with limited enrollment, interested clients may request to join a separate membership waitlist. When a membership becomes available, the next eligible client will be contacted in the order their request was received. Membership availability is not guaranteed until enrollment has been completed and any required payment has been received.

Studio Discretion

Keke's Nail Studio reserves the right to manage, prioritize, modify, or discontinue the waitlist at any time to best accommodate scheduling needs and business operations.

Agreement

By requesting to join the waitlist, you acknowledge that you have read, understood, and agree to this Waitlist Policy and all other applicable Keke's Nail Studio policies.

Keke's Nail Studio proudly offers mobile nail services for clients who prefer the convenience of receiving luxury nail care in the comfort of their home, office, or approved location. The following policy applies to all mobile appointments.

Travel Service Area

• Mobile appointments are available within 30 miles of San Francisco, unless otherwise approved by Keke's Nail Studio.

• Appointments outside the standard service area may be accommodated at the studio's discretion and may incur additional travel fees.

Travel Fee

• A standard travel fee applies to all mobile appointments.

• Travel fees are calculated based on your location and will be disclosed before your appointment is confirmed.

• Travel fees are non-refundable once travel has begun.

Parking

• If paid parking is required at your appointment location, the client is responsible for all parking fees incurred during the appointment.

• Parking fees will be added to your final balance or collected at the time of service.

• If free, legal, and reasonably accessible parking is available, no additional parking fee will be charged.

Appointment Location Requirements

To ensure a safe and successful appointment, clients must provide:

• A clean, well-lit, and smoke-free workspace.

• Access to a standard electrical outlet within reach of the service area.

• A table or flat surface suitable for nail services, unless otherwise discussed.

• A safe environment free from hazards or disruptions.

Access & Arrival

• Clients are responsible for providing accurate address information, parking instructions, gate codes, or building access details before the appointment.

• Delays caused by inaccessible locations, incorrect information, or inability to enter the property may reduce service time or require rescheduling.

Cancellation After Travel Begins

If a mobile appointment is canceled after Keke's Nail Studio has begun traveling to the appointment location, the client will be responsible for the full travel fee in addition to any applicable cancellation fees outlined in the Cancellation Policy.

Right to Decline Service

Keke's Nail Studio reserves the right to decline or discontinue a mobile appointment if the environment is determined to be unsafe, unsanitary, hostile, or otherwise unsuitable for providing professional nail services.

Agreement

By booking a mobile appointment, you acknowledge that you have read, understood, and agree to this Travel Fee & Parking Policy, along with all other applicable Keke's Nail Studio policies.

To provide a clean, safe, and comfortable environment for everyone:

Studio Appointments

Smoking, vaping, or the use of any tobacco or cannabis products is not permitted anywhere inside or around Keke's Nail Studio or the Sola Salons property. Clients are asked to refrain from smoking before and during their appointment if the odor may interfere with the service or the comfort of others.

Mobile Appointments

We understand that you're in your own space. Smoking or vaping is permitted during mobile appointments as long as it does not interfere with the quality of the service or create an unsafe working environment. If smoke, excessive odor, or repeated interruptions prevent the service from being performed safely or effectively, your appointment may be paused, rescheduled, or ended at the technician's discretion. Standard cancellation and payment policies may apply.

Thank you for helping create a comfortable experience for everyone.

Keke's Nail Studio reserves the right to refuse or discontinue service at any time if:

• Required policies or forms have not been completed.

• The client's natural nails or skin show signs of infection or a condition that prevents safe service.

• The appointment location for a mobile service is unsafe or unsuitable.

• A client displays abusive, threatening, inappropriate, or disrespectful behavior.

• Repeated violations of studio policies occur.

• Any situation arises that compromises the safety, well-being, or professionalism of the appointment.

Please keep track of your personal belongings during your appointment.

Keke's Nail Studio is not responsible for lost, stolen, or damaged personal property.

Pressed On Keke is the official luxury press-on nail brand of Keke's Nail Studio. Every set is thoughtfully handcrafted with attention to quality, durability, and detail. By purchasing from Pressed On Keke, you acknowledge and agree to the following policies and terms.

Handmade Products

Each press-on nail set is handcrafted and may vary slightly in color, artwork placement, embellishments, or design due to the handmade nature of the product. These variations make each set unique and are not considered defects.

Color Disclaimer

Every effort is made to accurately represent the colors, finishes, and details of each press-on nail set through product photography. However, actual colors may vary slightly due to lighting, photography, editing, monitor settings, screen brightness, and individual device displays.

Because each Pressed On Keke set is handcrafted, slight variations in color, artwork placement, glitter distribution, chrome effects, pigments, or embellishments may also occur. These differences are a natural part of the handmade process and are not considered defects or grounds for a refund, exchange, or replacement.

Sizing

Clients are responsible for selecting the correct nail sizes before placing an order.

Keke's Nail Studio strongly recommends purchasing a sizing kit before ordering a custom set if you are unsure of your measurements. Keke's Nail Studio is not responsible for improperly fitting nails due to incorrect sizing submitted by the client.

Custom Orders

Custom press-on nail sets are created specifically for each client based on the requested design and preferences.

Once production has begun, custom orders cannot be canceled, refunded, or exchanged.

Ready-to-Ship Sets

Ready-to-ship sets are sold as pictured and cannot be customized unless otherwise stated.

Processing & Shipping

Processing times vary depending on order volume and design complexity.

Shipping estimates begin after your order has been completed and shipped. Keke's Nail Studio is not responsible for delays caused by the shipping carrier.

Returns & Exchanges

Due to the personalized and hygienic nature of press-on nails, all sales are final.

Returns, exchanges, or refunds are not accepted unless an error was made by Keke's Nail Studio.

Lost, Stolen, or Damaged Packages

Once an order has been transferred to the shipping carrier, ownership transfers to the purchaser.

Keke's Nail Studio is not responsible for lost, stolen, delayed, or damaged packages during transit. Clients should contact the shipping carrier directly regarding delivery issues.

Product Care

Proper nail preparation, application, removal, and aftercare are essential for achieving the best wear.

Keke's Nail Studio is not responsible for damage resulting from improper application, removal, misuse, excessive force, exposure to harsh chemicals, or failure to follow the included care instructions.

Refunds

Pressed On Keke products are non-refundable and have no cash value.

Intellectual Property

All Pressed On Keke designs, photographs, branding, logos, artwork, and original nail concepts remain the intellectual property of Keke's Nail Studio unless otherwise stated. Reproduction, resale, distribution, or commercial use without prior written permission is strictly prohibited.

Policy Updates

Keke's Nail Studio reserves the right to modify product offerings, pricing, processing times, shipping methods, and Pressed On Keke policies at any time without prior notice.

Agreement

By purchasing from Pressed On Keke, you acknowledge that you have read, understood, and agree to the Pressed On Keke Policy, as well as all applicable Keke's Nail Studio policies, including but not limited to the Shipping Policy, Custom Order Policy, Payment Policy, Gift Card Policy, Privacy Policy, and Website Terms & Conditions.

These Legal Policies govern the use of Keke's Nail Studio's website, services, memberships, rewards programs, products, and appointments. By accessing this website, booking an appointment, purchasing a product, or participating in any program offered by Keke's Nail Studio, you agree to the following terms.

🔒 Privacy Policy

Keke's Nail Studio respects your privacy and is committed to protecting your personal information. Information is collected only as necessary to provide services, operate the business, comply with legal obligations, and enhance your client experience.

Information We May Collect

Information collected may include:

• Full name

• Date of birth

• Email address

• Phone number

• Mailing address

• Emergency contact information

• Appointment history

• Service preferences

• Payment information (processed securely through third-party providers)

• Intake forms, consent forms, and waivers

• Government-issued identification for age verification, identity verification, or when required for studio records

• Photographs and videos of your nails before, during, and after your service

• Communication preferences

How Your Information Is Used

Your information may be used to:

• Schedule and manage appointments

• Process payments and purchases

• Complete memberships, packages, and rewards programs

• Verify identity or age when necessary

• Maintain client records

• Provide customer support

• Improve services and client experience

• Comply with legal and regulatory requirements

• Contact you regarding appointments, orders, promotions, or studio updates (subject to your communication preferences)

Photography & Media

Photographs may be taken before, during, or after services for:

• Documenting your nail service

• Tracking nail health or service progress

• Quality assurance

• Portfolio and marketing purposes (only with your consent as outlined in the Media Release Policy)

If you choose not to consent to marketing use, your decision will be respected and will not affect your ability to receive services.

Government-Issued Identification

Government-issued identification may be requested for:

• Age verification

• Identity verification

• Completion of required consent forms or waivers

• Fraud prevention or business recordkeeping

Identification is collected only when necessary and is handled with appropriate care and confidentiality.

Information Sharing

Keke's Nail Studio does not sell your personal information.

Information may only be shared with trusted third-party service providers as necessary to operate the business, including booking platforms, payment processors, shipping providers, and communication services.

Data Security

Reasonable administrative, technical, and physical safeguards are used to help protect your personal information from unauthorized access, use, or disclosure. While no method of electronic storage or transmission is completely secure, Keke's Nail Studio takes appropriate measures to safeguard client information.

Your Privacy

You may request to review or update your contact information at any time. Requests regarding personal information will be handled in accordance with applicable laws and business recordkeeping requirements.

🌐 Website Terms of Use

By accessing this website, you agree to use it lawfully and respectfully.

You agree not to:

• Misuse the website.

• Attempt unauthorized access to business systems.

• Copy or reproduce website content without permission.

• Submit false information.

• Interfere with the operation of the website.

Keke's Nail Studio reserves the right to suspend or block access for misuse of the website.

📸 Copyright & Intellectual Property

All content on this website—including logos, branding, photographs, graphics, artwork, nail designs, written content, pricing, policies, videos, and marketing materials—is the property of Keke's Nail Studio unless otherwise stated.

No portion of this website may be copied, reproduced, distributed, modified, sold, or used for commercial purposes without prior written permission.

Pressed On Keke nail designs and original artwork remain the intellectual property of Keke's Nail Studio.

📱 Social Media & User Content

By tagging Keke's Nail Studio or Pressed On Keke on social media, you grant permission for your publicly shared content to be reposted on Keke's Nail Studio's website or social media platforms unless you request otherwise.

Credit will be provided whenever reasonably possible.

📧 Electronic Communications

By providing your contact information, you consent to receiving communications regarding:

• Appointments

• Orders

• Memberships

• Rewards

• Promotions

• Studio announcements

• Business updates

You may opt out of marketing communications at any time. Transactional messages, such as appointment confirmations or order updates, may still be sent when necessary.

⚠️ Limitation of Liability

Keke's Nail Studio is not responsible for:

• Allergic reactions to products when allergies were not disclosed before the service.

• Damage resulting from improper aftercare or misuse of products.

• Delays caused by weather, traffic, shipping carriers, or circumstances beyond the studio's control.

• Lost, stolen, or damaged personal belongings.

• Indirect, incidental, or consequential damages arising from the use of products or services, to the extent permitted by law.

Clients are responsible for providing accurate medical information and following all aftercare instructions.

Nothing in this policy limits any rights you may have under applicable law.

📝 Policy Updates

Keke's Nail Studio reserves the right to update, modify, or discontinue policies, pricing, services, memberships, rewards programs, promotions, and website content at any time.

The most current version of all policies will always be available on the official Keke's Nail Studio website.

⚖️ Governing Law

These policies shall be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of law principles.

♿ Accessibility

Keke's Nail Studio is committed to providing an accessible and welcoming experience for all clients.

If you require a reasonable accommodation to access services or navigate the website, please contact Keke's Nail Studio before your appointment. Reasonable efforts will be made to accommodate your needs in accordance with applicable law.

📩 Contact

If you have questions regarding these Legal Policies or any other studio policies, please contact:

Keke's Nail Studio
Sola Salons – Suite 17
26 Serramonte Center Ste 766
Daly City, CA 94015

📧 Email: kekesnailstudio@gmail.com

Agreement

By accessing this website, booking an appointment, purchasing products, enrolling in memberships or rewards programs, or otherwise using the services of Keke's Nail Studio, you acknowledge that you have read, understood, and agree to these Legal Policies, as well as all other applicable studio policies and terms.