Frequently Asked Questions

🔥🔥🔥 Realtime data is not working or very slow

Please check if following settings are applied. 

All of the above may the hinder the performance.

For specific device settings visit hereFor  dfdfd

Is Virtual Trading House App free to use?

Yes, Virtual Trading House app is absolutely free to use and practice.

Real trading has an impact whereas trading with virtual money may not influence the market, will that give a real-time experience?

Yes, you will get the real-time experience as our platform executes orders based on actual Offer and Bid prices running in the live market. Only the money that you would use is virtual.

Is data feed real?

Yes, the data feed is real.

How do you calculate the margin required for placing an order?

To give you real-time experience, we use the actual calculation to show you the margin required for placing buy and sell orders. The platform will alert you if you don't have the required margin to place an order.

What all instruments can I trade?

Currently, All equities, futures, options are available for trading. Commodities and currency will be soon available.

What reports are available for analysis?

Detailed report can be generated for entire history and downloadable in csv format. This feature is available for PRO users only.

Can I write options?

Yes, you can write options easily. The margins are calculated as per the guidelines set by SEBI.

Unable to Signup

If you are not able to signup using Email option, try to login with google signup.

🔥 Funds is zero. when I click on it, it shows coming soon

Funds is still in development and will be available shortly. Until then there is no limit to your trades. 

Update: This feature has been fixed in the latest version.

🔥 Margin is showing higher than what is required

Margin calculation for FnO is having an issue and will be resolved in upcoming release

🔥 I have paid for PRO account. But, my account is not activated 

When you are making the payment, make sure the email id you use is the same email id you used to log into the app.

Limit order does not work

In version 2.0, This is still in development and will be available shortly

Update: This issue has been fixed in the latest version.

App is constantly crashing on my device.

This crash issue is happening in android 11 and above. Working to get this fixed. Temporary solution for this is to give read_phone_state permission which seems to work, though we don't use this permission anywhere is the app. Will update once we have a permanent solution for the same

Month end expiry not visible / Unable to select monthly expiry script

For older version, You will find monthly expiry in Derivative screen. You should be able to select the script and desired expiry

Why does the Banner showing even after activating PRO Account

This will be shown by default and can be hidden (for PRO users only) once the offer period is over.

How to learn trading in futures and options

TBU

Is OptionChain available? how do I view them?

Yes, it is available. Optionchain can be viewed once you add the script to the watchlist and clik o it to view the fundamentals. 

You can also add the fno script directly to watchlist by searching

How do I activate my PRO account

There are multiple ways you can activate.

🔥How long will it take to activate PAID PRO Account

Once the payment has been made and you received "Payment Success !" message, your account should be active. You will receive an email to confirm the same. 

Please close the app and reopen OR re~login into the app, Your PRO features should be now active.

It should not take more than 5 mins to receive the email after payment. If you have not received a confirmation email within 5 mins, please reach us at kavkrishapps@gmail.com from your registered email. We will rectify the issue asap. 

Opened Demat account but PRO account not active yet

It may take upto 24 hours for us to confirm your account activation with Upstox/Zerodha. Once confirmed, the features will automatically get activated. 

Please reach us at kavkrishapps@gmail.com from your registered email if it has been more than a day your account has been ativated. 

🔥Why cant I add any Funds? How to trade?

Funds will be available soon and is still in development. You can virtually trade for any amount there is no limit. 

Update: This feature has been added in the latest version.

I am new to stock market? How do I trade?

Welcome to the world of stock market. You can trade in 3 steps