Kanji Ink Support
Thank you for using Kanji Ink. If you have a question, found a bug, or have a suggestion, we'd love to hear from you.
Contact
Email: ucicrolabs@gmail.com
We usually reply within 3 business days.
To help us resolve your issue quickly, please include:
Your device model (e.g. iPhone 15)
Your iOS version
The app version (〔shown in Settings → About〕)
A short description of the problem, and a screenshot if possible
Frequently Asked Questions
How do I restore my purchase?
If you have already purchased the full unlock and reinstalled the app or moved to a new iPhone, tap HELP on the home screen, then tap RESTORE PURCHASES. You can also tap Restore Purchases at the bottom of the unlock screen.
Will my learning progress sync between devices?
No. Your progress and settings are stored only on your device. If you delete the app, your progress will be removed as well.
Is Kanji Ink available for iPad?
Kanji Ink is currently designed for iPhone. iPad support may be added in a future update.
Does Kanji Ink show ads?
No. Kanji Ink has no in-app ads.
What data does Kanji Ink collect?
Kanji Ink does not collect personal information such as your name or email address. We use Firebase Analytics to understand, in aggregate, how the app's features are used. For full details, please see our Privacy Policy.
Feedback and Requests
Kanji Ink is developed by a single independent developer, a native Japanese speaker. Feature requests and ideas are always welcome. Every email is read personally.
© 2026 Ucicro