Software Systems:
Accounting Systems (Accounts Payable, Accounts Receivable, Nominal Ledger & Cash Book, Fixed Assets Register)
Inventory Control / Warehouse Management
Retail Sales Management (incl. POS hardware)
Complex Sales Ordering & Invoicing Systems & Utility Billing Systems
Purchase Ordering & Import Costing
Manufacturing Execution, Production Costing, Production Planning & Scheduling - MRP
Job / Project Costing
Fleet Management & Logistics
Document / Workflow Management Systems
Human Resource Management, Payroll, Provident Funds
Hotel & Restaurant Management
Construction Estimating Systems
Customer Relationship Management
Activity Based Costing
Mobile Apps (Android & iOS)
Data Migration Concepts
Relational Database Concepts
Various Reporting Tools - BI
Banking, Compliance, KYC, GDPR:
Knowledge on regulatory requirements in the Banking sector, specifically about Electronic Money Institutions (EMI) and the EU Payment Services Directive (PSD2)
GDPR Regulations
KYC (know your customer) from an operations and compliance to the Central Bank perspective
Knowledge of local government e-procurement processes, generation and management of tender documentation based on Public Procurement standards.
PM, Process Re-engineering:
Extensive experience in Business Process Re-engineering
Experience with Process Mapping tools and methods (for business and information systems development)
Project Management Methodologies (Certified Prince2™ Practitioner)
Experience and knowledge with the Software Development Lifecycle process
Experience with implementing an ITIL based IT Service Management model for the provision of services to users
Cloud, Networking, Office Automation:
Cloud Services - Software as a Service (SaaS)
Internet – www, e-mail, web-sites, e-portals, and some experience with Edge Computing concepts
Networking Concepts
Bar-code & QR Code usage (Printers, Readers etc.)
Optical Character Recognition concepts
Very good knowledge of MS-Office 2016, MS-Project 2013, MS-Visio 2007, MS-Teams, Sharepoint
ARIS Process Mapping Tool
Good Knowledge of Google Apps
Other Packages used: Various A/V systems , Adobe Acrobat Suite, Atlassian Jira
Personal Computers with MS-Windows O/S (98, 2000, XP, Vista, 7, 8.1 and 10)