Refund Policy for Junior Play School

Last updated: 12/06/2024

1. Refund Elegibility

⦾ All refund request shall be entertained by school administration of Junior Play School only. We offer refunds based on specific conditions. To be eligible for a refund, the following criteria must be met:

⚈ The user must have made a valid payment within the app.

⚈ The request for a refund must be submitted within 7 days from the date of purchase.

⚈ The reason for the refund request must fall within the acceptable categories (e.g., technical issues, accidental purchases).

2. Refund Process

⦾ To request a refund, users should follow these steps:

⚈ Contact school administration via phone or a personal visit.

⚈ Provide relevant details, including the order number, date of purchase, and reason for the refund.

⚈ School Administration will review the request and if approved, we will initiate refund in 5-7 business days.

3. Refund Types

⦾ Depending on the circumstances, we offer the following types of refunds:

⚈ Full Refund: If the user meets the eligibility criteria, we will issue a full refund for the purchase amount.

⚈ Partial Refund: In some cases, a partial refund may be granted (e.g., if the student only studied for X days in a month).

⚈ No Refund: Certain items (such as dresses or books) may not qualify for refunds.

• Customer Support: To address user inquiries and troubleshoot issues.

4. Non-Refundable Items

⦾ The following items are non-refundable:

⚈ In-app purchases made more than 7 days ago.

⚈ Dresses or books that has already been used.

⚈ If you have any questions or need assistance regarding refunds, please reach out to our support team at school

Contact Us

⚈ If you have any questions or need assistance regarding refunds, please reach out to our support team at school.

Updates to this Policy

We may update this privacy policy periodically. The last update was on 30/05/2024.

Head and Counsellor

Reena Kumari