Frequently Asked Questions

How does this work?

• I help you get from where you are to where you want to be through utilizing evidenced-based frameworks and counseling techniques*. Whether you want to improve yourself, your life, your relationships, or even your career, my proven track record shows how I help my clients improve themselves and live healthy and fulfilling lives. 

• Through guided conversation, I guide you through a conversation to provide insights on what's really happening, how to overcome your obstacles with practical skills and tools, and how to continue forward healthily and constructively. 

When can I expect to see results? 

• There is no one-size-fits-all method, and there is no overnight change. We typically see drastic improvements and changes within 30-90 days when meeting weekly.

When are my fees due?

• A first appointment, non-refundable deposit is required before beginning services. Afterward, all invoices are due within three calendar days. All late payments will be charged a late fee. 

Could you let me know how appointments are conducted?

• You have various options: in-person, virtual (Zoom, FaceTime, GoogleMeets, etc.), and even in-home appointments! I work with your comfort.

What payment options are available?

• Current payment options are as follows: Cash, Check, Money Order, Zelle, Cash App, Google Pay, Venmo, PayPal, and even Apple Pay! Invoices will be sent via QuickBooks, which also provides a payment method! 

What is your cancellation policy? 

• I ask that you notify me 24 hours (or more) in advance to avoid a cancellation fee. Cancellations made with less than 24-hour notice will incur a late fee. 

Will my information be shared with anyone?

• Never! I believe in everyone’s right to privacy. HIPAA and PHI regulations and my Confidentiality Clause keep your appointments and services private. A signed Release of Information form is required before any information is shared. I will never share your information with anyone or any third party unless there is a reason to suspect a danger to yourself or others.

Where can I leave a review?

• I'd love to hear from you on any of the following platforms: Google, Facebook, and Bark! I also send feedback forms and links via email and text for you to let me know how I did. Be aware that anything posted on public platforms (Like Google and Yelp!) may be posted on my website. I like to be open and honest about what my clients say about me!