Julia Andersson

Julia Andersson is a creative and solutions-focused professional who brings a unique blend of IT support expertise, customer service leadership, and media technology innovation to every environment she works in.
My background spans government operations, team leadership, and entrepreneurial ventures, where I have managed everything from technical troubleshooting to financial oversight and strategic planning. With deep roots in both business operations and digital systems, I bridge the gap between users, tools, and technology, driving efficiency, user satisfaction, and forward-thinking design.

I specialize in aligning tech operations with real-world user needs. Have contributed to municipal IT support at Håbo Kommun, led international service teams at Dun & Bradstreet, and operated my own construction and e-commerce businesses. These roles have given me hands-on insight into business logistics, budgeting, staffing, and project execution. I hold a Bachelor of Science in Media Technology from Blekinge Institute of Technology in Sweden; however, this skill set includes game design, UX, and immersive systems.

From troubleshooting IT environments to designing 3D experiences, Julia Andersson operates at the intersection of support, creativity, and innovation, ready to turn complex challenges into clear, impactful digital solutions.

Game Design & 3D Modeling

This area highlights my work in interactive design, immersive media, and digital creativity. Leveraging tools like Unreal Engine and Blender, I’ve developed prototypes, built 3D environments, and explored user-first interaction design. I focus on bridging functional usability with artistic storytelling, creating digital spaces that are intuitive, accessible, and visually compelling.

Systems & Technical Support

Providing structured, consistent, and user-centric IT support has been the cornerstone of my career. I’ve resolved complex software and hardware issues, improved process documentation, and contributed to more efficient operations at the municipal level. My work includes system administration, inventory tracking, and first-contact customer resolution—all with a service-first mindset.

International Project Leadership

During my time at Dun & Bradstreet, I led cross-border teams, coordinated service operations, and managed high-impact technical projects. I worked closely with international stakeholders, maintained project timelines, and drove communication between departments. I also monitored budget impacts and reported project milestones to align with corporate objectives.

Business Operations & Entrepreneurship

Running two separate businesses—a construction company and a webshop—taught me the value of hands-on leadership, adaptability, and strategic thinking. I handled budgeting, payroll, staffing, and day-to-day operations. This real-world business experience allows me to approach technology not only from the back end, but also from the perspective of operations, sales, and end users.

Research & Publications

Chess Training for Cognitive and Social Enhancement This study explores how chess-based training can enhance cognitive function and social engagement, particularly in educational and developmental contexts.

Enhancing Usability of Passport and ID Card Appointment Systems in Sweden — This research aligns with ISO standards to evaluate and improve the usability and accessibility of Sweden’s national identification system interfaces.

Julia Andersson’s research focuses on digital accessibility, cognitive development through interactivity, and improving public-facing systems through thoughtful, standards-based design.

Julia Andersson is always open to new opportunities, creative collaborations, and projects that make a difference. Whether it’s solving IT challenges, designing user-centered systems, or building immersive experiences she brings energy, strategy, and precision to every endeavor.

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