Julia Andersson

Julia Andersson is a creative and solutions-focused professional who brings a unique blend of IT support expertise, customer service leadership, and media technology innovation to every environment she works in. She brings very unique and creative blend of skills from different parts of the creative industry, she thrives with challenges and new skills to learn - which shows in the results on her ongoing Master's studies and her hobby projects in Unreal Engine.

Since September 2025, Julia has been pursuing a two‑year Master’s degree in Game Development at Skövde University. Examples of her work during these studies can be found on her project subpage. She has also received strong recommendation letters from earlier projects, including the board game The Swedish Outbreak, which earned an “A” grade, followed by another “A” in her course assessment, demonstrating her ability and knowledge in game design.

As part of a Serious Games group project, Julia served as project leader, guiding the team in developing and managing Project Lighthouse for a client in the shipping industry. The collaboration resulted in a prototype that met the client’s expectations and was well-received.

Outside of her leadership role, Julia contributed creatively by composing a theme song, “Without Shipping, Sweden Stops,” which she released under her artist name, Jacklyn Dunkerley.

Julia Andersson’s background spans government operations, team leadership, and entrepreneurial ventures, with experience ranging from technical troubleshooting to financial oversight and strategic planning. With strong foundations in both business operations and digital systems, she bridges the gap between users and technology, driving efficiency, user satisfaction, and innovative design.

She has contributed to municipal IT support, led international service teams, and managed her own construction and e‑commerce businesses, gaining practical expertise in logistics, budgeting, staffing, and project execution. Julia holds a Bachelor of Science in Media Technology from Blekinge Institute of Technology, with additional skills in game design, UX, and immersive systems.

Operating at the intersection of support, creativity, and innovation, she transforms complex challenges into clear, impactful digital solutions.

Game Design & 3D Modeling

This area highlights my work in interactive design, immersive media, and digital creativity. Leveraging tools like Unreal Engine and Blender, I’ve developed prototypes, built 3D environments, and explored user-first interaction design. I focus on bridging functional usability with artistic storytelling, creating digital spaces that are intuitive, accessible, and visually compelling.

Systems & Technical Support

Providing structured, consistent, and user-centric IT support has been the cornerstone of my career. I’ve resolved complex software and hardware issues, improved process documentation, and contributed to more efficient operations at the municipal level. My work includes system administration, inventory tracking, and first-contact customer resolution—all with a service-first mindset.

International Project Leadership

During my time at Dun & Bradstreet, I led cross-border teams, coordinated service operations, and managed high-impact technical projects. I worked closely with international stakeholders, maintained project timelines, and drove communication between departments. I also monitored budget impacts and reported project milestones to align with corporate objectives.

Business Operations & Entrepreneurship

Running two separate businesses—a construction company and a webshop—taught me the value of hands-on leadership, adaptability, and strategic thinking. I handled budgeting, payroll, staffing, and day-to-day operations. This real-world business experience allows me to approach technology not only from the back end, but also from the perspective of operations, sales, and end users.

Research & Publications

Chess Training for Cognitive and Social Enhancement This study explores how chess-based training can enhance cognitive function and social engagement, particularly in educational and developmental contexts.

Enhancing Usability of Passport and ID Card Appointment Systems in Sweden — This research aligns with ISO standards to evaluate and improve the usability and accessibility of Sweden’s national identification system interfaces.

Julia Andersson’s research focuses on digital accessibility, cognitive development through interactivity, and improving public-facing systems through thoughtful, standards-based design.

Julia Andersson is always open to new opportunities, creative collaborations, and projects that make a difference. Whether it’s solving IT challenges, designing user-centered systems, or building immersive experiences she brings energy, strategy, and precision to every endeavor.

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