Resumé

Microsoft Office Suite (Excel, PowerPoint, Word, Power BI, Teams)

Google Workspace (Docs, Sheets, Slides, Forms, Sites, Meet, BigQuery)

Zoho

Tableau

Trello

AutoCAD

• Manage executive schedules, patient appointments, and daily administrative workflows across a fast-paced healthcare environment 

• Reduced reporting and billing processing time by 50% by improving documentation workflows and data entry systems 

• Prepare records, maintain confidential documentation, and ensure operational accuracy across multiple clinical processes 

• Architecting brand campaigns and educational content for artists, providing the structural framework and creative direction necessary to move brand, business, and organizational experiences from concept to execution. 

• Overseeing the timelines, coordinating cross-functional efforts, and ensuring the successful delivery of key milestones of creative projects and brand experiences.

• Actively building the brand’s infrastructure, including strategy, growing its community, and driving revenue through partnerships, endorsements, and fundraising initiatives.

• Supported clients across mental health healthcare, coaching, NGOs, SMEs, and music/creative industries.

• Managed projects, calendars, and coordinated meetings across multiple time zones and ensured administrative and IT tasks were completed before deadlines.

• Created over 60 designs, including pitch decks, social media packs, and branded assets for marketing, revenue generation, and brand visibility using Canva and other design tools.

• Promote Nexford University by creating and sharing strategic, engaging content across LinkedIn and other platforms, reaching over 37,000+ impressions in 90 days.

• Support prospective learners by providing detailed program insights, referrals, and guidance throughout the application process.

• Trained and led a cross-functional team of 10+ professionals in energy reporting and conducted power audits with Excel and Google Sheets, achieving a 60% reduction in electricity costs in the first 3 months by identifying inefficiencies and proposing sustainable energy solutions.

• Created and maintained preventive maintenance logs for 5 diesel generators and 2 water systems (10 pumps) using Google Sheets to monitor generator and air conditioner schedules, ensuring timely servicing and extended equipment lifespan.

• As a Corps Member, oversaw the coordination, attendance, and welfare of 20 corps members and interns.

• Organized and facilitated onboarding, activity planning, and 5 team events to foster engagement while using Zoom and Google Workspace, improving coordination and communication among team members.

• Supported senior engineers in the Works Cell in facility management, maintenance documentation, resolution of plumbing and mechanical faults, and administrative filing.

• Oversaw the development of 10+ construction projects and infrastructure for over 80 housing units and 4 community fountains across three estates, using Microsoft Office to manage materials and deadlines.

• Developed progress reports in Microsoft Excel, analyzing material usage to guide decision-making for project stakeholders.

• Coordinated the creation of the first edition of the NBCCL Magazine, showcasing writing, editing, and analytical skills, reaching readership in the military and civil service. 

• Documented manufacturing processes and operations using Spreadsheets, ensuring compliance with safety protocols, resulting in an improvement in safety standards.

• Assisted Assembly Supervisors in monitoring vehicle fabrication to ensure adherence to design requirements, contributing to a reduction in design-related errors.

• Demonstrated effective cross-cultural communication skills, fostering a collaborative work environment with culturally diverse staff.

• Implemented an accountability system by designing custom forms for daily financial, customer, and product data collection using Microsoft Excel, optimizing profit margins by 20% through data analysis of sales trends and customer preferences.

• Elevated customer satisfaction by enhancing customer service, managing and reporting cash flow, and ensuring consistent product availability.