Privacy Policy for Journio

Privacy Policy for Journio

Last updated: August 21, 2025

1. Introduction

Welcome to Journio, referred to as "we," "our," or "us". We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our journal application and related services.

By using Journio, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information Account Information: Name, email address, password that is encrypted Profile Data: Profile picture, preferences, settings Subscription Information: Payment details, billing information processed by Stripe

2.2 Journal Content Journal Entries: Text content, mood ratings, emotions, tags Media Files: Photos, audio recordings, file attachments Metadata: Entry dates, word counts, location data if enabled

2.3 Usage Data App Analytics: Feature usage, session duration, crash reports Device Information: Device type, operating system, app version Technical Data: IP address, device identifiers, usage patterns

2.4 AI Processing Data Content Analysis: Journal entries processed for sentiment analysis Insights Generation: AI-generated summaries and recommendations Chat Interactions: Conversations with AI assistant features

3. How We Use Your Information

3.1 Core Services Provide and maintain the journal application Store and sync your journal entries across devices Generate personalized insights and analytics Process payments and manage subscriptions

3.2 AI Features Analyze journal content for mood tracking and insights Generate personalized recommendations and summaries Provide AI-powered chat assistance Create usage analytics and trends

3.3 Communication Send important service updates and notifications Respond to customer support requests Provide daily writing reminders if enabled Share product updates and new features

3.4 Legal Compliance Comply with applicable laws and regulations Protect against fraud and abuse Enforce our Terms of Service Respond to legal requests

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data We never sell, rent, or trade your personal information or journal content to third parties.

4.2 Service Providers We may share limited data with trusted service providers: Cloud Storage: AWS and Google Cloud for data storage and backup Payment Processing: Stripe for payment and subscription management Analytics: Anonymized usage data for app improvement AI Services: OpenAI for AI features, data processing only

4.3 Legal Requirements We may disclose your information if required by law or to: Comply with legal processes or government requests Protect our rights, property, or safety Prevent fraud or abuse Enforce our Terms of Service

4.4 Business Transfers In case of merger, acquisition, or sale, your information may be transferred as part of business assets.

5. Data Security

5.1 Encryption All data is encrypted in transit using TLS and SSL Journal content is encrypted at rest Passwords are hashed and salted

5.2 Access Controls Multi-factor authentication for admin access Role-based access permissions Regular security audits and monitoring

5.3 Data Backup Automated daily backups Geographically distributed storage Disaster recovery procedures

6. Your Rights and Choices

6.1 Account Management Access and update your personal information Change privacy settings and preferences Manage notification preferences Delete your account and data

6.2 Data Portability Export your journal entries in multiple formats Download your complete data archive Transfer data to other services

6.3 Data Deletion Delete individual journal entries Request complete account deletion Data retention for legal compliance only

6.4 Marketing Communications Opt-out of promotional emails Manage push notification settings Control marketing preferences

7. Children's Privacy

Journio is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

9. Data Retention

9.1 Active Accounts We retain your data while your account is active and as needed to provide services.

9.2 Account Deletion After account deletion, we retain data for: 30 days for account recovery Legal compliance requirements up to 7 years for financial records Anonymized analytics data indefinitely

9.3 Inactive Accounts Accounts inactive for 3 years may be deleted after email notification.

10. Third-Party Services

10.1 Integrated Services OpenAI: AI features and content analysis Stripe: Payment processing Google and Apple: App distribution and in-app purchases Firebase: Push notifications and analytics

10.2 Third-Party Links Our app may contain links to external websites. We are not responsible for their privacy practices.

11. Cookies and Tracking

11.1 Cookies We use essential cookies for: User authentication Preference storage Security features

11.2 Analytics We use analytics tools to improve our service: App usage patterns Feature adoption rates Performance metrics

12. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through: In-app notifications Email notifications Updated policy date

Your continued use of Journio after changes constitutes acceptance of the updated policy.

13. Regional Privacy Rights

13.1 European Union GDPR EU residents have additional rights including: Right to access personal data Right to rectification Right to erasure or "right to be forgotten" Right to data portability Right to object to processing

13.2 California CCPA California residents have rights to: Know what personal information is collected Delete personal information Opt-out of sale though we don't sell data Non-discrimination for exercising rights

13.3 Other Jurisdictions We comply with applicable privacy laws in all jurisdictions where we operate.

14. Contact Information

14.1 Privacy Questions For privacy-related questions or requests:
Email: betulsimsekdev@gmail.com
Address: Istanbul
Data Protection Officer: betulsimsekdev@gmail.com

14.2 General Support For general support and questions:
Email: betulsimsekdev@gmail.com

14.3 Legal Requests For legal matters and compliance:
Email: betulsimsekdev@gmail.com

15. Effective Date

This Privacy Policy is effective as of August 21, 2025, and was last updated on August 21, 2025.