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Have a question about an order, delivery, payment, or custom request? We’re happy to help and will do our best to respond as quickly as possible.
Frequently Asked Questions
Frequently Asked Questions
When is my order confirmed?
Orders are confirmed after payment has been reviewed and verified by Journey’s Baking.
Are deposits refundable?
Deposits are non-refundable once an order has been accepted and materials have been purchased.
Can I request a pickup or delivery time?
Yes. Requested dates and times are preferences and will be finalized after payment verification.
Do I need a customer profile to place an order?
No. Customer profiles are optional, but they make future orders and deliveries faster.
Need Additional Assistance?
Need Additional Assistance?
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