John's Impact Statement
John's Impact Statement
"A Driven IT Support Person with A Strong Commitment to Collaboration, Growth, And Technical Excellence"
I thrive in dynamic environments where challenges are embraced as catalysts for innovation and learning. With a solid foundation in IT support and account security, I continuously seek opportunities to expand my skill set and contribute meaningfully to team success. I value peer insights and constructive feedback, maintaining an adaptable mindset that supports long-term advancement in the ever-evolving field of information technology
Clients
Clients
I am currently supporting and working under NYC Public Schools (NYC DOE) within IN-Tech Academy Providing IT Support and Assisting with Technology needs and standards within the school building on a day-to-day basis.
I previously held and provided support for high-profile accounts which included the following, Goldman Sachs, Herrick Feinstein LLP under XBP Global-Exela Technologies, and Diversified Global Graphics (DG3).
Education
IN-Tech Academy MS/HS 368 September 2014 - June 2018High School DiplomaEducation
Work experience
Work experience
NYC DOE Public Schools (January 2025-Present)
- School Aide- IT Support (Current Role)
- NYC DOE- Vendor Consultant (Previous Role)
XBP Global Formerly Known As (Exela Technologies | April 2020- January 2025)
- Client Experience Team Lead Role Promotion (Full -Time)
- Customer Service Associate (Full-Time)
- Customer Service Representative (Part-Time)
Goldman Sachs (August 2019-January 2025)
Corporate and Workplace Solutions [CWS]- Contingent WorkerMail Services
Document Management Group-DMG Other Services
Page updated
Google Sites
Report abuse