App: Jido Solitaire Contact: jidosolitaire@gmail.com
Having a problem or have a question about Jido Solitaire? Email us at jidosolitaire@gmail.com and we'll get back to you as soon as we can.
How do I undo a move? Tap the Undo button in the control bar. You can undo as many times as you like, all the way back to the start of the deal — there's no limit and no penalty.
How does the Hint button work? Tap Hint to briefly highlight a valid move. It won't make the move for you, and it won't show a hint if no valid move exists.
Can I replay the same deal? Yes — after a game-over (no more valid moves left), choose "Replay Deal" to try the exact same shuffle again.
I tapped "New Deal" by accident and lost my progress. New Deal now asks you to confirm before starting a fresh deal if you have moves in progress, specifically to prevent this. If you still see this happen, please email us — it may be a bug.
Do I need an account to play? No. You can play as a guest with no account at all, and your stats are saved on your device. Creating an account (with Sign in with Apple or an email/password) is optional and only needed if you want your stats to carry over between an iPhone and an iPad.
How do I make my stats sync between my iPhone and iPad? Tap the account icon in the top-left of the game screen and sign in with the same account (Sign in with Apple or email/password) on both devices. Your games-played and games-won totals will combine and stay in sync automatically.
How do I delete my account? Tap the account icon (top-left) → Delete Account. This permanently removes your account, username, email, and synced stats. See our Privacy Policy for details.
How do I remove ads? Tap the account icon (top-left) → Remove Ads. This is a one-time purchase that permanently turns off all ads.
I bought Remove Ads before but I'm still seeing ads / I have a new device. Tap the account icon (top-left) → Restore Purchases. This restores your Remove Ads purchase using the Apple ID you originally bought it with — no need to buy it again.
I found a bug or the game crashed. Please email jidosolitaire@gmail.com with a description of what happened and, if possible, what device/iOS version you're using. This really helps us fix it quickly.
jidosolitaire@gmail.com