Jax is a helper.
Jax strives to only work with organizations and businesses whose missions positively affect the world. They use their skills as an effective communicator and a creative marketing professional to amplify a mission in person, online, and in print advertisements. Jax's years of customer service experience and time spend studying social media makes them an excellent responsive social media coordinator. While many of their talents may seem like magic, their hard work and dedication is known by those they work with directly.
Education
EMERSON COLLEGE, Boston, MA
Bachelor of Arts
September 2003–May 2007
Major: Communications
Minor: Photography
CLARKSTOWN HIGH SCHOOL NORTH, New City, NY
New York State Regents Diploma
September 1999 - May 2003
Newspaper Photographer, Literary Magazine Photographer, TV Studio, Gay-Straight Alliance President
Skills
Corporate event planning
Livestreaming technology, software and hardware
Social media marketing & PPC
Press release & email blast administration
Public relations & media outreach
77 WPM with flexibility for Mac or PC
Organized workshops, fundraisers, tradeshows, & similar public outreach events
Advanced experience with Adobe Creative Suite and Microsoft Office Programs
Engaged community member and volunteer
Public speaker with improvisational training
Qualifications
Over 14 years of marketing, communications, and event experience in the areas of education, hospitality, transportation, technology, accounting, member services, and nonprofits.
Managed a conference center department servicing over 700 employees and external clients with 2 direct reports.
Able to manage an event or live situation in a very proper way to ensure smooth and productive functioning of any project or activity within time and limited resources.
Demonstrated ability to meet the needs of clients, dependable, hardworking, reliable, and punctual.
Acknowledged for long hours, commitment to clients, attention to detail, professionalism, and follow-up.
Uses clear, concise communication skills in conjunction with organizational skills to perform daily duties.
Confident public speaker and presenter.
Great creative problem-solving skills and ability to quickly evaluate alternatives to decide on a plan of action.
On-trend with social media, online community monitoring, and new technology.
Employment History
Marketing and Communications Specialist
William M. Davies, Jr. Career and Technical High School Lincoln, RI June 2018-Present
Plan and direct marketing initiatives designed to create and maintain a favorable public image that promotes Davies.
Creates, manages, and implements public relations/marketing campaigns utilizing both independent and group strategies.
Maintain strong relationships with media representatives.
Prepare news releases, ads, social media content, articles for state or regional publications, and the Davies monthly newsletter.
Develop and disseminate written material and other forms of communication.
Create marketing and promotional materials, both print and electronic.
Administer content management knowledge and assist with redesign and enhancement of the Davies Website.
Research media coverage and industry trends.
Conduct extensive media outreach.
Represent Davies at community and business-related events, both internally and externally
Incorporate technology, particularly social media applying digital expertise to promote Davies activities and achievements.
Work with designated Board member(s) and others as a committee member on legislative or strategic initiatives.
Perform other duties assigned by the Director.
Small Business Consultant
Self Pawtucket, RI February 2016-Present
Assisting small businesses and nonprofits with marketing, social media, events, and promotions based on their needs.
Marketing Coordinator and Studio Coordinator
School of Rock Attleboro, MA & North Providence, RI January 2018-June 2018
All marketing, social media, and events.
Solicit community events and fundraisers for the show team.
All front desk operations including membership sales and customer service.
Maintenance of program information and schedules.
Planning and executions of special events.
Maintaining a clean and organized facility.
Welcome Center Representative
Attleboro YMCA Attleboro, MA January 2017-January 2018
All front desk operations including membership sales and customer service.
Maintenance of program information and schedules.
Participation and implementation of membership sales campaigns.
Involvement in special events related to member service and promotion.
Maintaining a professional appearance and friendly, outgoing demeanor.
Maintaining a neat and organized lobby.
Documenting all incidents and accidents that are brought to the attention of the Welcome Center.
Upholding policies, whether in the agreement or not, while maintaining a focus on customer service.
Responsible for calling and leaving voicemails for all members regarding insufficient funds.
Fundraising Coordinator and Marketing Manager
On Common Ground, Inc. Attleboro, MA February 2015-July 2017
Oversee every event from beginning to end including committee organizing, volunteer recruiting, sponsorships, vendors, logistics, and more.
Communicate information to all parties involved in each fundraising event including the press.
Coordinate a variety of events to build a stronger community and raise funds for the organization's main program.
Schedule and manage meetings with committee members, sponsors, donors, and event volunteers.
Work directly with vendors to provide a seamless day of execution.
Managing social media, web, and graphics.
Events Planning Specialist
Microsoft Corporation/CB Richard Ellis Cambridge, MA July 2015-April 2016 & June 2011–July 2013
Oversee a facility of over 15 conference rooms.
Communicate with top-level executives from Microsoft, partner companies, non-profits.
Coordinate a variety of events like trade shows, cocktail socials, trainings, and large-scale.
Schedule daily meetings and catering.
Work directly with vendors to provide a seamless day of execution.
New Business Manager, Catering Services
Sensational Foods, LLC Watertown, MA September 2014-May 2015
Manage client relationships.
All incoming calls and dispatch with drivers as needed.
Senior Associate, Operation Services, Conference and Catering Department
KPMG, LLP Boston, MA July 2013-August 2014
Manage two facilities, Boston & Cambridge.
Performance Management Leader to two direct reports, Senior Representative and Lead Coordinator.
Create processes to improve communication between clients and Conference and Catering. (CNC)
Oversee customer service and presentation to strive for professional excellence.
Assist the operations team within other departments.
Transportation Coordinator/Event Marketing
TransAction Associates, Inc., Waltham, MA July 2008–June 2011
Manage over 20 clients including TJX, Boston Scientific, Genzyme, Vertex, BioMed
Plan yearly budget.
Design and distribute materials.
Administer program databases of over 1,000 employees.
Develop new programs.
Event Technology Specialist
Presentation Services Audio Visual, Inc., Boston, MA October 2007–April 2008
Performed in a team assigned to cover several Boston hotels.
Supported corporate clients with Audio/Visual technology for various types of events.
Provided customer service in all hotel-related capacities.
Specialized in large-scale corporate events and private parties.
Worked closely with event coordinators, hotel staff, and catering.
Program Manager
The CCS Companies, Newton, MA April 2008–July 2008
Coordinated activities within the CCS CRM account services organization.
Design CRM solution for automated messaging clients.
Implement campaigns and monitor progress.
Collaborate with sales and IT.
Promote customer service enhancement.
Market voice and call center solutions.
Report campaign progress.
Intern/Editor/Office Coordinator
Generation Cinemastories, Boston, MA August 2006–January 2007
Volunteering
Secretary, Mayor’s Community Board, Pawtucket, RI March 2020- February 2024
Coms Div, Arisia, Inc., Boston, MA October 2020-2022
Attleboro’s Commission on Human Rights, Attleboro, MA May 2018-November 2018
On Common Ground, Inc., Attleboro, MA March 2015- June 2018
Attleboro YMCA, Attleboro, MA February 2017- January 2018
The Committee to Elect Paul Heroux, Attleboro, MA January 2017- November 2018
Campaign Director, The Committee to Elect Ty Waterman, Attleboro, MA November 2017- 2019 (Ty Waterman is still in office.)
