Artificial intelligence is not just changing how work gets done. It is changing how organizations should be designed.
My research examines how AI is reshaping management, decision-making, performance evaluation, incentives, and the structure of work itself. At the center of this work is a simple but important question: Can AI do more than automate tasks? Can it reduce some of the coordination, information, and monitoring burdens that once made hierarchy necessary and open up new possibilities for organizations that are more adaptive, more capable, and more empowering?
I collaborate with organizations to study these questions in real settings.
These collaborations are grounded in rigorous research and focused on practical organizational challenges. Currently I am interested in how AI changes managerial work, how decision authority can move closer to employees with the best local knowledge, how performance evaluation and incentives should adapt, and how organizations can use technology in ways that improve both effectiveness and fairness.
The goal is not simply to understand what AI can do, but to understand how organizations can use it to redesign systems of coordination, judgment, and accountability in ways that create lasting value.
These partnerships are designed to create value on both sides. Your organization gains insight into the systems, behaviors, and challenges shaping performance in your specific context. We gain the opportunity to study important problems where they actually occur: inside organizations navigating change in real time.
Depending on the question, collaborations may involve field experiments, surveys, interviews, observational research, or the analysis of organizational data. The aim is to generate evidence that helps organizations make better decisions while also contributing to broader knowledge about management, work, and the future of organizations.
I am especially interested in collaborating on questions related to:
AI and organizational redesign
performance evaluation and incentives
empowerment, autonomy, and accountability
fairness and inequality in the workplace
human–AI collaboration and decision-making
risk, control, and organizational resilience
If your organization is working through these kinds of questions and values research-based learning, I would welcome the opportunity to explore a collaboration.
Contact: jbol@tulane.edu