Waitstaff will follow exact recipes while preparing customer salad orders to ensure consistency in product by following weight and ingredient budget ultimately boost customer satisfaction.
House salads are currently weighing between 18-28 oz. With the desired weight being between 23-25 oz averaging 24 oz. The current percentage error rate is 41% and by the end of week five, after successful completion of full staff training, the desired percentage error rate is set to decrease to 8%.
Grilled Chicken salads are currently weighing between 32-51 oz. With the desired weight being between 39-43 oz averaging 41 oz. The current percentage error rate is 46% and by the end of week five, after successful completion of full staff training, the desired percentage error rate is set to decrease to 10%.
Spinach salads are currently weighing between 10-18 oz. With the desired weight being between 13-15 oz averaging 14 oz. The current percentage error rate is 58% and by the end of week five, after successful completion of full staff training, the desired percentage error rate is set to decrease to 14%.
**The percentage error rate for the spinach salad is slightly higher due to the size of the salad and the possibility of item substitution