TERMS AND CONDITIONS

Service Description

The Word game is an SMS based Game that is exclusively for subscribed customers. It is an SMS text based service where customers would have to subscribe to a short code, on which they would receive a word on a daily basis

The Game constitutes a daily subscription cost of GHS 0.35p. With this, same word would be sent to all subscribers, out of which, the subscribers would be required to form as many words as possible to accumulate points per each right word sent until the day ends.

Registration

To register to the service and become a Participant, an Operator’s customer needs to send a communicated keyword WG to a dedicated short code, 2179, free of charge.

Cancellation

The Participants will always have the legitimacy to cancel their subscription at any time of their choice, by sending a free-of-charge SMS with a keyword STOP (or any other keyword/s specified for subscription (eg, WG)) to the short code (2179). Participants can also cancel their subscription by calling the Operator Call Center (111) and ask to be taken off the service.

Also, Participants’ subscription can be canceled at the sole discretion of the Organizer in the event a clear expression of non-interest in participating in the service is demonstrated by the Participant via SMS communication (e.g. the Participant is sending an MO message reporting

“I do not want to participate”). Customers who join the service are considered Participants until they cancel their subscription.

Re-registration

Participants who canceled their subscription can re-register at any given point in time by sending the defined registration keywords

(WG) to the designated short code (2179).

The Organizer reserves the right to cancel or amend the service and its’ Terms and Conditions at any time if necessary and recommunicate this changes to its customers via SMS.

Subscription Charges

The daily subscription charge for participants is GHS 0.35/day (incl. Tax). Each day, participants are charged via the daily billing cycle that runs while a subscription is active.

In case of repeated unsuccessful charges, the sole discretion of the Organizer Participants can be removed from the service for the day.

Upon the daily charge of GHS 0.35p, all other interactions the Participants will have with the service are free of charge. In this regard, the Participant can send as many words as possible to accumulate points until the day ends.

Summary of Rewarding Schema

The table below summarizes the Prizes that are being awarded to emerged winners on each day.

Prize Level Prize Title Number of Prizes Award Frequency

Subscriber with Highest Cash GHS 50 1 Daily

number of point for the day

First 100 Subscribers Call Credit GHS 2.00 100 Daily

with progressive high

points preceding winner.

Winner selection, notification and prize forfeiture

The Prize Title reports the corresponding economic value of the prize which will be given, which can be money or airtime.

For every correct word the Participant sends as a subscriber, the Participant will receive a 5 point .

For every incorrect or invalid word/s the Participant sends as a subscriber, the Participant will receive at least 1 point.

Points are cumulative across Prize Periods.

Prizes must be accepted as awarded, it cannot be exchanged for other prizes or cash different from the ones provided within the Prize Pool, and may not

be transferred or exchanged. Prizes will be delivered within 3 days through Mobile money for the first runner ie if he/she haven’t registered

for mobile money and systems own generation for the subsequent 100 winners. The system will continue prompting the first runner to register for

mobile money, if otherwise, to facilitate the payment process. This however will only last for three days.

Prizes will be assigned by a computerized system that automatically defines the participant with the highest points for the day.

Each eligible Participant will be allotted a number of entries equal to the number of points he has accumulated by the end of the day.

Abuse and disqualification

Participants are not allowed to use machines that send automatically SMS messages or automate/facilitate the answer process or any other

alternative of sending SMS messages, other than the mobile phone (this prohibits the use of any GSM modems attached to a computer or mobile

phones attached to a computer). The Organizer has the right to disqualify any Participant under the suspicion of breaking this obligation.

Provider’s responsibilities

Provider’s responsibility is strictly limited in giving the Prizes. The provider cannot be held responsible for any delay or impossibility of sending or receiving SMS messages because of a technical problem. All the SMS messages will be considered received by the service provider

when they are registered on the provider’s IT system.