In view of the global pandemic and public health concerns on (COVID 19) and its attendant scorching impact on many businesses and economy across the globe.

Its imperative to adopt a business continuity plan for the call centre, as an essential operations to ensure uninterrupted and seamless service delivery to our client and customers.

This also provides us the opportunity to ensure the safety and welfare of our employees, with respect to preventive measures and advisories issued by the Government.