MTN “Supa Dash” Promo will run from 9th November, 2017 to 9th May, 2018.

The Promotion is open to selected prepaid customers. Eligible prepaid customers for this promotion include

all prepaid customers who are not using the 4G handsets. Customers who are using a 4G phone, a 4G SIM card and

using the 4G network as at October 30, 2017 are not eligible for this promotion.

This is an offer that requires a customer to increase their usage (both voice and data) consistently over a six month

period and be rewarded with a smart phone.

Different targets will be set based on 16 main customer segments (bands

Customers will only be given the handset at the end of the month even if they meet their targets before then

Service class will change to MTN So Easy after customer activates the offer

Accumulator will be in DA 18

Customer’s tariff per min will be 0.105p once he on So Easy Call Plan

Customers who change their service class by activating MTN Zone or Nkomode will automatically be deactivated from the offer

They will have to reactivate the Supa dash promo and start accumulating points to win a smart phone

MECHANICS

Customers will send ‘start’ to short code 5011 or dial *5011# to subscribe to the offer. Once subscribed they will be tracked on a daily basis on how much data they are consuming.

SMS notification will be sent to the customer to inform them when they reached 50% of their set promo target.

Another SMS will be sent when they reach 90% of their promo target.

A final congratulatory message will be sent when the full promo target is achieved.

When a customer wants to check their usage status, they will send status to short code 5011.It will return an SMS of the following;

How much they have spent since they subscribed for the promo

How much they have to spend more to meet their promo target

How many months they have to go

At the end of the 6 month period customers who have met their target will be contacted and rewarded with their respective handsets.

Within the 6 month period a customer can subscribe at any time but they will have to meet the target by the end of the period to qualify for the device.

Once a customer subscribes they remain subscribed until the promo is over.

Customer Care Portal link named SupaDash under Quick Links on concierge is available to check information below

Customer’s Band

Target APRU

Current APRU

Percentage Achieved

Start Date

End Date

Value of Prize

Subscription Date

Last Point Accrual Date – when customer’s last usage was added to his points

Points will be accumulated on the below usage:

On net ,Off net & IDD calls on the main account

Data usage (Pay Per Use rate)

138 Subscriptions (Data, SMS bundle, IDD bundle & Super Saver Bundle)

Free Night Call 1st Minute Charge

On net, Off net & IDD SMS

If the customer subscribes to a bundle its equivalent point is awarded to the customer e.g. 0.50p data bundle will earn the customer 50 points

Usage on bundles purchased will not earn any points

No points will be accumulated for all forms of bonus usage

Customers with 4G handsets who dial *5011# to register the offer will receive notification below

Sorry, you are not permitted to take part in this promo. Offer is available only for customers with 3G handsets

Terms and Conditions of the promotion will be uploaded on the website