Send Mobile Money with care and get up to 3 times what you send as Insurance Cover

Cover include

• Medical cover (Illness & Accidental Hospitalization for Sender)

• Life cover for both sender & receiver

Benefit Who enjoys Description Example

Illness Hospitalization Cover Sender This is 1 time the amount sent If you send ¢100 to a family member and you fall ill & hospitalized at least 3 days.

You get ¢100 back when you lodge a claim.

Accidental Hospitalization Cover Sender This is 3 times the amount sent If you send ¢100 to a family and you are hospitalized for at least 1 night due to an accident. You get ¢300 back when you lodge a claim.

Life Cover Both Sender & Receiver This is 3 times the amount. If you send ¢100 It is paid as a lump sum to a family member either the sender or receiver and either the sender depending on who passes passes away, the away. surviving party (either sender or receiver) gets ¢300 back when he or she lodges a claim.

SwC USSD LOGS

How to Send with Care

• DAIL *170#

• SELECT 1. Transfer Money

• SELECT 3. Send With Care

• SELECT 1. Mobile User

• ENTER Recipient Number

• REPEAT Recipient Number Again ENTER Amoun

• ENTER A REASON eg. upkeep

• ENTER YOUR Pin and Send

How to make a Claim

• DAIL *170#

• SELECT 1. Transfer Money

• SELECT 3. Send With Care

• SELECT 4. AYO SEND with Care Balances or Claim

• SELECT 3. Claim

• You would see a warning - Select 1 . Agree and Continue

• Select 1 or 2 Depending on Claim Type

• Follow the Prompts

How to Check your SwC Balances

• DAIL *170

• SELECT 1: Transfer Money

• SELECT 3: Send With Care

• SELECT 4: AYO SEND with Care Balances or Claim

• SELECT 1: Balances

• SELECT 1 (Again) : More Balances

Items needed for Claim

You need to submit Hospital discharge letter and Medical Bills for hospitalisation claim.

For Death claims, your Beneficiary(ies) or MyCaretaker will be required to submit a death certificate or any proof of death. Documents can also be submitted at any MTN Service Centre, online www.ayo.com.gh or via WhatsApp 055 594 8648

How to request for aYo Call Back

• DAIL *170#

• SELECT 1: Transfer Money

• SELECT 3: Send With Care

• SELECT 4: AYO SEND with Care Balances or Claim

• SELECT 2 What is Send with Care

• SELECT 6: Enter your first name

• Follow the prompt