MTN RAISE YOUR LEVEL PROMO is a usage driven points - based promo designed to reward all MTN Prepaid customers (both existing and new ones based on points accrued on network activities such as Voice, Data, SMS, VAS, digital and Mobile Money transactions.

All prepaid customers will accrue points based on their usage however customers will have to opt-in to take part in the promo.

For clarity purpose, only MTN prepaid customers who opt in by dialing *120*1# will qualify for winner selection at the end of each promo month.

There will be a set target of points for each customer based on their average revenue per user (ARPU) for promo participants.

A ranking of points accrued by all customers who exceed their target points by highest percentage margin is done at the end of every month and customers with the highest percentage will be selected as winners.

"The promo will run from 6th February, 2020 to April 30, 2020. "

Customers who have not opted- in for the promo will see the below message after dialing *120#

‘’Sorry, kindly dial *120*1# to confirm your participation’’

"The below message will be displayed after customer successfully opts-in."

‘’Thank you for confirming your participation in the MTN Raise your level promo. Dial *120# to know your target and current points’’

After dialing *120# to check points, the below is the sample message customer will receive.

‘’You have earned XXX pts. Talk, text, browse and do more MoMo to exceed your targets pts of XXXXX by higher percentage and you could get a brand new smart phone.’’

Points are accrued based on levels classified for network activities below CUSTOMER TRANSACTION

Each pesewa spent on voice call from main account

Each pesewa spent on SMS from main account

Each pesewa spent on browsing from main account

Each pesewa spent on data bundle purchases

(*138#, *170#, *575#, *141#, *5060#)

Each pesewa spent on PULSE -Mashup package purchases

Each pesewa spent on SMS/ IDD /SuperSaver bundles

Each pesewa spent on buying data bundle for another user

Each pesewa paid as fees on MoMo transactions

Each pesewa spent on buying data bundles on MyMTN app

Each pesewa paid as transaction fees for MoMo transactions on MyMTN app

The following transactions are exempted and do not accrue points

1. Airtime recharge for both self and others

2. Me2U airtime transfer

3. MoMo transactions without transaction fees

4. Making calls from a Voice DA

5. Sending SMS from an SMS bundle

6. Browsing internet from a data bundle

7. Usage of bonus credits/accounts and Xtratime

The below subscriptions are also exempted

Phone book back-up

MBSC

"451-Dream number"

"CR7-7777"

"CRBT-1355"

"Spin the Wheel-5040"

OTHER INFORMATION

Alternatively, points can be checked from accumulator ID 160 on 360 account information on concierge

PRIZES

A total of top 6,666 customers will be selected as winners after every promo month.

The top 5,000 customers who exceed their thresholds in each month will be given Ipro Amber 5S smartphone each

The next 1,666 customers who exceed their thresholds in each month will receive a brand new KAIOS phone each

Points accrued will be cleared at the end of each promo month. Participants will have to do fresh network activities to accrue points during the new month

Non voice SIM users such as MIFI, Modem, Router etc are excluded in the promo.

Points accrued will be cleared at the end of each promo month. Participants will have to do fresh network activities to accrue points during the new month

SIMs dedicated solely for commercial transactions by Mobile Money merchants are exempted from this promotion .