INTRODUCTION

ØLifestyle service gives customers the opportunity to listen to the latest trend in Fashion, Beauty tips,

delicious recipes as well as parenting tips and many more.

ØCustomer calls the code 5043 and select option 1 to subscribe

After subscription, Customer can to listen to the various option by selecting

1.Trendy fashion tips

2.Healthy exercise tips.

3.Mouth watering recipe

4.Insightful household tips

5.Transformational skin care tips.

USSD FLOW

Ø Customer dials 5043

Ø Selects preferred option ( Fashion, Health etc)

Ø Customer selects 1 to listen to the next option and 2 to listen to previous option

Ø To return to main menu customer selects (*)

Ø To unsubscribe, customer can press 0 or send unsub to 5043.

Content listened to comes with no charge.

Note. Deactivation of the service cancels renewal as well. There is no option to cancel renewal only

Ø When customer selects 1 to subscribe, he is given the option to confirm subscription by selecting 1 again

Ø Customer will receive an sms to confirm successful subscription.

Ø Charge for subscription is 0.60p and service is renewable weekly.

Ø When customer has insufficient balance at the time of renewal,0.12p will be charged to enable him enjoy the service for a day.

Ø Activation of the service shows on call details at a glance as Lifestyle service

Ø Specific option customer listen to shows on SDP 1

Deactivation can be done on SDP