Customers can divert their calls to other MTN numbers, Vodafone, Tigo and Airtel numbers

Below is the steps for customers to activate Call Divert

Customer selects Call settings

Then call forwarding

Selects preferred option – when busy/unanswered/unreachable

Enter the preferred number for divert and save

Please note that divert will only work when there is credit on the MTN number activating call divert

Divert options

Busy

**67*dest*11#[SEND]

##67#[SEND]

*#67#[SEND]

Unreachable

**62*dest*11#[SEND

##62#[SEND]

*#62#[SEND]

No answer

**61*dest*11#[SEND]

##61#[SEND]

*#61#[SEND]

All calls

**21*dest*11#[SEND]

##21#[SEND]

*#21#[SEND]

Dest: = the telephone number to which you wish your call to be diverted