Caller feel is a Value Added service that enables customers to set up a “status” which other callers see/feel when they call the subscriber

Any customer who subscribes to the service will have any B party calling them to receive a Pop Up of the status they have set up

The service is available to both prepaid and postpaid customers.

HOW TO SUBSCRIBE (FIRST-TIME SUBSCRIBER)

To subscribe to the service, customer sends OK to short code 5088.

Customer receives notifications; Activation confirmation, Caller feel Status

After subscription customer can do the following from their Messages on their handsets

Set Nickname

Query and see current Callerfeel content

Update Callerfeel content

Blacklist a caller from seeing Callerfeel status and also restore blacklisted caller to see Callerfeel content

Send HELP to 5088 to receive a help message.

Unsubscribe from the service.

On the other hand, a caller can MUTE to stop seeing/feeling the Callerfeel content and also UN-MUTE to see the content of another customer

CALLERFEEL MENU

Nickname: To set a nickname customer prefixes desired Nickname with N# and sends it to 5088. Example: N#Kwame to 5088

View Callerfeel content: To view customer sends QC to 5088 to receive an SMS displaying the current Callerfeel content

Update Callerfeel content: By sending an SMS with Word or quote the customer wants to set as Status to 5088. Example: ‘Life is good’ to 5088.

Content with sensitive words such as bullshit, idiot, foolish, etc, cannot be updated. User will receive an SMS notification of failure to receive

update on Callerfeel message due to sensitive words.

A caller who does not want to see/feel a subscriber’s Callerfeel content can send MUTE to 5088 and send Back to Restore or Receive at no charge

Black list: Customers can blacklist a caller from seeing/feeling his/her status by prefixing the caller’s number with BK and sending it to 5088.

Example: BK0243XXXXXX, however restore a blacklisted caller is done by prefixing the number with CB. Example: CB0243XXXXXX.

CHARGES

All first time subscriptions have seven (7) days free period during which they will enjoy the service with no charges.

Daily charges will begin after the seventh day

Non-first time subscriptions will go through the same process but will not enjoy the first seven days free period, as it is a one-time offer

All callers can see/feel a customers status for a maximum of four(4) times a day

To unsubscribe from Callerfeel, user sends STOP to 5088, service is available on SDP support portal.

Customers will be deducted 0.08p daily after subscription