Terms and Conditions

 Business Name: Island Express Hardware & General Contractors

Welcome to Island Express Hardware & General Contractors. These Terms and Conditions govern your use of our products, services, and website. By interacting with our business, making purchases, or using our services, you agree to be bound by the terms outlined below.

1. General

Island Express Hardware & General Contractors ("we," "our," or "us") provides hardware materials, construction supplies, and general contracting services.
By using our services or purchasing our products, you agree to comply with these Terms and Conditions.

2. Pricing and Payment

All prices are listed in Trinidad and Tobago Dollars (TTD) and are subject to change without prior notice.
Full payment is required at the time of purchase unless otherwise agreed in writing.
We accept cash, debit/credit cards, bank transfers, and other approved methods.

3. Product Availability

We make every effort to ensure products are in stock and accurately described.
Product availability may vary and is not guaranteed.
Special order items may require advance payment and are non-refundable unless defective.

4. Delivery and Pickup

Delivery services are available at applicable rates.
Customers are responsible for providing accurate delivery information.
We are not liable for delays due to weather, transportation issues, or incorrect delivery details provided by the customer.

5. Returns and Cancellations

Returns and cancellations are governed by our Returns and Cancellation Policy [see separate document].
Items must be returned in original condition within the allowed return period.

6. Warranty and Liability

Products may come with a manufacturer’s warranty where applicable.
We are not liable for any damage, injury, or loss resulting from misuse or improper installation of our products.
Our liability is limited to the purchase price of the item in question.

7. Contracting Services

All contracting services are subject to a written agreement outlining the scope, timeline, and payment terms.
Changes to the scope of work may affect costs and timelines and must be documented and approved by both parties.
We reserve the right to refuse or discontinue services due to unsafe conditions, non-payment, or breach of agreement.

8. Intellectual Property

All content on our website, social media pages, or printed materials is the property of Island Express Hardware & General Contractors and may not be reproduced without permission.

9. Privacy

Personal information is collected and used in accordance with our Privacy Policy.
We do not sell or share customer data with third parties unless required by law.

10. Governing Law

These Terms and Conditions are governed by the laws of Trinidad and Tobago.
Any disputes will be resolved through negotiation or, if necessary, through legal proceedings in the appropriate jurisdiction.

Contact Information

For questions about these Terms and Conditions, please contact us at:

📧 Email: islandexpresssales@gmail.com
📞 Phone: 1-868-705-1800 | 1-868-795-0049