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Disclaimer: Independent pilot resource. Developed as part of a student project at VCU and NOT an official VCU or Global Education Office webpage.
The care options provided here were selected solely for their proximity to VCU. This list does not constitute an endorsement or promotion of any health care provider. Always conduct your own research to determine the best option for your needs.
Some healthcare needs may require services outside University Student Health Services. Use this page to locate NEARBY urgent care centers, hospital emergency departments, dental services, and lower-cost community health resources.
Review the Where to Get Care guide before selecting a location. Services, hours, insurance participation, eligibility, and costs can change, so always verify current information before visiting.
Is this a life-threatening emergency?
Call 911 or go to the nearest emergency department.
DO NOT delay emergency care to compare prices, insurance networks, or healthcare facilities.
When USHS is closed and you have an urgent but non-life-threatening medical concern, an on-call Student Health provider is available for telephone consultation: 804-828-8828/ 804-828-9220
You do not need to contact the on-call provider before going to an emergency department during an emergency.
Urgent care may be appropriate for a medical problem that is not life-threatening but needs attention before USHS or your regular healthcare provider is available.
Urgent care is not included in the VCU student health fee. Before visiting, confirm the clinic’s current hours and ask whether it participates in your insurance network.
Patient First — Carytown
12 N. Thompson Street Richmond, VA 23221
Phone: 804-359-1337
CareNow Urgent Care — Willow Lawn
5215 W. Broad Street, Richmond, VA 23230
Phone: 804-554-5688
Emergency departments provide care for severe, potentially disabling, or life-threatening illnesses and injuries. Examples include severe chest pain, serious breathing difficulty, stroke symptoms, uncontrolled bleeding, loss of consciousness, major trauma, overdose, and immediate danger of self-harm.
During an emergency, call 911 or go to the closest appropriate emergency department. The hospitals below are examples in the Richmond area and are not a complete list.
VCU Medical Center Emergency Department
1213 E. Clay Street
Richmond, VA 23219
Phone: 804-828-9000
Bon Secours St. Mary’s Hospital Emergency Department
5801 Bremo Road
Richmond, VA 23226
Phone: 804-285-2011
These locations are provided for educational, navigation purposes, their proximity to VCU, and do not represent an endorsement or ranking. In a medical emergency, call 911 or go to the nearest emergency department.
Community health centers may be helpful for people who are uninsured, underinsured, or experiencing financial barriers to healthcare.
These clinics are not substitutes for emergency departments. Eligibility, registration procedures, required documents, appointment availability, and fees vary. Call or review the clinic’s official website before visiting.
Daily Planet Health Services
511 and 517 W. Grace Street
Richmond, VA 23220
Phone: 804-783-2505
Daily Planet Health Services provides primary care, behavioral-health services, dental care, pharmacy services, case management, and other health resources. A sliding-fee discount program is available based on household size and income. New patients may need to complete registration and provide income information to receive discounted services.
Capital Area Health Network
Northside Medical Center at 2809 North Avenue/ Vernon J. Harris Medical and Dental Center at 719 N. 25th Street
Main phone: 804-780-0840
Capital Area Health Network operates several Richmond-area health centers and offers primary care, mental-health services, dental care, pharmacy services, and other support depending on location. It accepts insurance and provides sliding-fee assistance for uninsured patients and people experiencing financial hardship.
Virginia Free and Charitable Clinic Directory
The Virginia Association of Free and Charitable Clinics maintains a searchable directory of clinics that may provide medical, dental, vision, mental-health, pharmacy, and other services.
Each clinic is independently operated and establishes its own eligibility requirements. Students should contact the individual clinic directly before seeking care.
Unless you are experiencing an emergency:
Confirm the location and current operating hours.
Ask whether an appointment or online check-in is required.
Confirm that the provider or facility is in your insurance network.
Ask whether a referral or prior authorization is required.
Ask about the expected copayment or self-pay cost.
Bring your insurance card and photo identification.
Bring a current list of medications, allergies, and health conditions.
Bring a payment method.
Ask whether language assistance or an interpreter is available when needed.
Keep copies of:
Discharge instructions
Prescriptions
Laboratory or imaging orders
Referral information
Receipts
Bills
Insurance Explanation of Benefits documents
The VCU student health fee covers eligible visits and certain services provided directly through University Student Health Services. It does not cover emergency transportation, emergency-department visits, hospitalizations, outside imaging, specialist visits, or many other services provided outside USHS.
Health insurance may pay part of the cost, but students may still be responsible for deductibles, copayments, coinsurance, excluded services, or services received outside the insurance network.