Provide downloadable user guides and tutorials (both text and video) on how to maximize LMS features.
Allow users to instantly connect with a support agent for real-time assistance.
Offer a library of instructional videos covering everything from course creation to student assessments.
Schedule one-on-one or group training sessions for teachers, administrators, or students on how to use the LMS effectively.
Offer help with creating, organizing, and uploading courses, lessons, and exams.
Provide access to templates for course content, quizzes, and assignments.
Offer tips on how to structure and design effective online learning experiences for students.
Assistance with billing issues, subscriptions, or payment queries.
Help with account settings, subscription changes, or registrations.
Help users generate reports on course progress, student engagement, or completion rates.
Assist with understanding and interpreting analytics, enabling users to optimize their courses and teaching strategies.
Guide users through the process of personalizing the platform to suit their needs (branding, course layout, etc.).
Support with integrating the LMS with third-party tools like Google Classroom, Microsoft Teams, or external payment systems.
Allow users to share their thoughts on the LMS experience and suggest improvements.
Provide a form for users to request new features or functionalities that could enhance their learning experience.