This section is mainly for enforcers, being Officers+ and Game Administrators.
Punishments may vary from in-game written warnings to permanent bans.
Neutrality is key, emphasizing the importance of applying rules uniformly to avoid favoritism and bias and ensure fair judgment for all.
Documentation is the most important part of enforcement, keeping records of punishments issued, including screenshots, logs and/or videos of offenses, these are mainly needed for server bans and permanent bans.
It is essential to make your ban reasons clear and follow the punishments criteria below, this ensures clarity with the offender and avoids useless disputes.
If an enforcer does not have the permissions to issue a permanent ban, they must seek assistance from a higher-ranked person who holds the necessary permissions (HC or GA Officers). In situations where contacting a higher ranked is not possible or unavailable, the enforcer should use the alternative punishment available to them, such as issuing a server ban or a kick, in accordance with their assigned administrative permissions.
Generally punishments have an application chain and are to be followed;
Warning → kick → Server Ban (as example).
Ensure a clear and direct communication with the offender when it comes to warning them, by addressing the violated rule and avoiding vague language/explanations.
Moderators have to remain calm, respectful and professional when dealing with offenders, and avoid personal remarks.
Clarify the misunderstandings of the offender if they seem confused or ask questions about their offense.
Warnings are to be issued privately preferably via the :pm command. Public warnings should only be given in cases where the offense is massively getting violated by other players at the same time. Giving a blanket warning is the best fit with the :m command.