Effective Date: July 11, 2026
TUOXIAN (HONG KONG) TRADING CO., LIMITED ("we," "our," or "us") operates the IPTVGo: IPTV Smart Player mobile application (the "App"). We are highly committed to protecting your privacy and ensuring a secure user experience.
To give you an overview, this Privacy Policy is structured as follows:
Information we collect and use
Protection Information Security
Share Your Personal Information
Transfer your personal information
How we Publicly disclose your personal information
Your Rights
Children’s Privacy
Changes to this policy
Governing Law
Links to Other Websites
CCPA Privacy
GDPR Privacy
Contact Us
User-Provided Content (Playlists & URLs): Our App is a media player. You may input custom streaming URLs, M3U/M3U8 playlists, or Xtream API credentials into the App. This data is stored locally on your device. We do not collect, upload, or store your playlists or streaming links on our servers.
Technical and Usage Data: We may collect non-personal data automatically through third-party SDKs (such as Google Analytics or Firebase), including device model, operating system version, unique device identifiers, and crash logs to improve App performance.
Permissions Required:
Storage/Media Access: To read local M3U playlist files stored on your device.
Internet Access: To stream the links and playlists you provide.
We implement industry-standard administrative, technical, and physical security measures designed to protect your information from unauthorized access, loss, or alteration. Since your primary streaming data (playlists) remains entirely on your local device storage, the risk of external server-side data breaches regarding your content is minimized.
We do not sell, trade, or rent your personal information to third parties. We may only share anonymized, aggregated analytical data with trusted third-party service providers (such as infrastructure hosts or crash reporting tools) who assist us in operating and maintaining the App under strict confidentiality agreements.
Your information, including non-personal analytical data, may be transferred to—and maintained on—computers located outside of your state, province, or country where the data protection laws may differ. By using the App, you consent to the transfer of such technical logs to our processing facilities globally.
We do not publicly disclose any user personal information. We will only disclose information if required to do so by law enforcement, subpoena, or government mandates, or when we believe in good faith that such action is necessary to comply with legal obligations or protect our corporate rights and safety.
Depending on your location, you have certain rights regarding any data processed about you. This includes the right to access, correct, update, or request the deletion of the analytical data we might hold. Because we do not store personal profiles or playlists on our servers, you can exercise total control by deleting the App data directly through your Android device settings.
Our App does not address anyone under the age of 13 (or under 16 in certain EU jurisdictions). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and discover that your child has provided us with personal info, please contact us immediately so we can remove it.
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are encouraged to review this policy regularly for any modifications.
This Privacy Policy and our data handling practices shall be governed by and construed in accordance with the laws of Hong Kong, without giving effect to any principles of conflicts of law.
The App processes streaming content from third-party links or playlists provided entirely by the user. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party streams, servers, websites, or services that you connect to via the App.
For users residing in California, you have the right to request disclosure of what personal data we collect, request deletion, and opt-out of the sale of personal data. As noted above, we do not sell your personal data. You may exercise your rights by clearing app data locally or contacting us via email.
For users residing in the European Economic Area (EEA), our legal basis for collecting and processing data depends on the specific context. We process data when it is necessary for performing a contract with you (providing the player service), or where processing is in our legitimate interests and not overridden by your rights. You have the right to data portability, restriction of processing, and lodging complaints with a supervisory authority.
For any inquiries, requests, or clarifications regarding this Privacy Policy, please contact us at:
Developer/Company Name: TUOXIAN (HONG KONG) TRADING CO., LIMITED
Email: appgrow@tuoxian.asia