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Wednesday, October 12th, 1pm-4:30pm CDT - Consumer Protection Research Forum
Researchers will present and discuss early-stage, in-progress research and working papers addressing key consumer protection risks in financial services: fraud; redress and complaints handling; transparency; consumer choice; and overindebtedness.
Presentations will take place on the second floor of the Allen Center.
Panels and schedule are subject to change leading up to the conference.
Agenda
1pm-2pm | Fraud Vulnerability and Fraud Prevention | 223 Rand McNally Classroom
Lisa Spantig, "Digital Financial Inclusion: Building Resilience Against Scams"
Michael King, "A Bridge over Troubled Digital Water: An Experiment on Non-Institutional Fraud and Building Trust in Digital Financial Services In Nigeria"
2pm-2:30pm | Networking Break | Lounge
2:30pm-4:00pm | Pricing & Consumer Choice | Room 240
Sheisha Kulkarni, "The Impact of Price Comparison Tools in Consumer Credit Markets"
Sean Higgins, "Banxico Credit Platform"
Xavier Giné & Brian Mwesigwa, "Transaction Cost Index: Hidden Fees of Mobile Money"
4:00pm-5:00pm | New Data Sources & Methods of Analysis | Room 240
Rik Ray, "Social Media for Consumer Protection Supervision: Nigeria"
Natalia Bailey, "FinRegLab's Research on the Explainability and Fairness of Machine Learning in Consumer Lending"
5pm-5:15pm | Closing Remarks | Room 240
Paul Adams
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