ICG, LLC Services

Compliance Consulting & Agency Support

ICG, LLC provides specialized consulting services to support law enforcement agencies in maintaining compliance, improving reporting integrity, and strengthening operational readiness. Services are tailored to meet the needs of each agency and may include the following areas:

• MIBRS and Use of Force (UoF) Point-of-Contact Responsibilities
• Immigration (IAQ) Monthly Arrestee Status Verification and Data Entry
• RMS Performance Oversight
• Annual Police Employee Counts
• N-DEx Agency Coordinator (NAC) Responsibilities
• LiveScan / RapBack / MACHS Point-of-Contact Responsibilities
• CHRI Access and Usage Compliance Review
• Terminal Agency Coordinator (TAC) Responsibilities
• MULES Entry, Packing, and Validation Review (Missing, Wanted, Orders of Protection)

Audit Readiness & Preparedness

ICG, LLC assists agencies in preparing for state and federal compliance audits by reviewing documentation, evaluating reporting practices, and identifying potential compliance gaps before official reviews occur. Services may include:

• Pre-Audit File Review (Tri-Annual MSHP / FBI)
• File Maintenance and Documentation Review
• Audit Simulation (Mock Audit Environment)
• Year-Round Audit Preparedness Planning and Oversight

These services help ensure agencies meet CJIS standards while maintaining data accuracy and operational integrity.

Training & Professional Development

ICG, LLC provides training designed specifically for law enforcement agencies, records personnel, supervisors, and command staff. Masterclasses are designed to strengthen compliance awareness, improve operational efficiency, and support professional development within agencies. Masterclass services include:

• POST Specialist & Continuing Education
• Command Staff Compliance Briefings
• Records Personnel Development Training
• Customized In-Service Training

Consultation services may include:

• Compliance evaluations
• Policy and reporting guidance
• Operational process review
• Agency-specific compliance and/or Masterclass planning

Customized Agency Consultation

Each agency operates within its own structure, policies, and operational demands. ICG, LLC works directly with agency leadership to evaluate needs and develop tailored compliance support strategies.