Need help with Speed Tracker or any Inovexa app? We are here to help.
Email: inovexa.contact@gmail.com
Response time: 2 to 3 business days.
Frequently Asked Questions (FAQ)
Q: Do I need an internet connection to use Inovexa apps?
A: No. Our apps are built with a strict 100% on-device architecture. Core functionalities work offline. You only need the internet for initial downloads, processing payments, or loading dynamic maps.
Q: How do I backup my data?
A: Because we do not store your data on our servers (zero-cloud telemetry), your data is stored securely on your device. To ensure you don't lose your data, please use the built-in "Export" functionality within our apps to save your reports to your Files app, iCloud, or Email.
Q: I got a new phone. How do I restore my purchases?
A: Navigate to the Settings or PRO tab in your app and tap "Restore Purchases." Note: While your premium access will be restored, your historical app data must be transferred via your standard device-to-device migration (e.g., Apple Quick Start or iCloud Backup), as we do not host your data on our servers.
Q: How do I cancel a subscription?
A: All subscriptions are managed securely by the App Store. To cancel, go to your phone's Settings > Apple ID > Subscriptions, select the app, and tap Cancel.
Contact Us If you require further assistance or wish to report a bug, please reach out to our engineering and support team:
Email: support@inovexa.com (Expected Response Time: 24-48 business hours)
• App name and version number
• Device model and iOS version
• Clear description of the issue
• Steps to reproduce the problem
• Screenshots or screen recording if available
• App Store transaction ID for subscription or billing issues
Privacy Policy: https://sites.google.com/view/inovexa/privacy-policy
Terms and Conditions: https://sites.google.com/view/inovexa/terms-and-conditions