Simply browse our collections and choose your preferred mirror tray package. Complete our booking form. Once we receive your order, we'll confirm the details and begin creating your keepsake after payment has been received. Send proof of payment to our email or our whatsapp number.

Absolutely! Every mirror tray is made especially for you.

You can personalise your tray with:

• Names

• Wedding or engagement dates

• Initials or monograms

• Meaningful quotes

• Personal messages

• Arabic calligraphy

• Qur'an verses

• Religious versus

• Family names

• Special occasions

Yes! We love bringing unique ideas to life.

If you have a specific vision, inspiration photo, colour palette or theme, we'd be delighted to create a bespoke design tailored to your special occasion.

Yes.

For personalised and custom designs, a digital design proof (consist of mirror shape and format with layout of text only) will be sent for your approval before production begins. This exludes edging and floral arrangement.

Production will only commence once the design has been approved.

Once a design has been approved and production has started, changes may no longer be possible.

Please check all names, dates, wording and spelling carefully before approving your proof.

As each mirror tray is handcrafted and personalised, production times vary.

Estimated production times:

• Signature Collection: 5–7 business days

• Elegance Collection: 7–10 business days

• Heirloom Collection: 10–14 business days

Rush orders may be available depending on our production schedule.

Yes, where possible.

If you require your order urgently, please contact us before placing your order.

Additional rush order fees may apply.

Yes. We proudly courier nationwide.

Shipping costs are calculated based on your delivery location placed on your order form. A quotation will be sent to you within 1-2 business days.

Yes.

Collections are available in Cape Town by appointment only.

We'll contact you once your order is ready to arrange a convenient collection time.

Our mirror trays are crafted using premium mirrored acrylic, combined with carefully selected decorative elements such as pearl edging, luxury embellishments, floral arrangements and professionally applied personalised vinyl.

Unless otherwise stated, our floral arrangements are created using high-quality artificial flowers to ensure lasting beauty.

Fresh flower arrangements may be available as an optional upgrade for selected collections.

Not at all. Our personalised mirror trays are perfect for:

• Engagements

• Nikkahs

• Weddings

• Bridal showers

• Anniversaries

• Housewarmings

• Baby showers

• Aqiqahs

• Ramadan

• Eid

• Mother's Day

• Father's Day

• Corporate gifting

• Luxury home décor

• Special celebrations

As each item is custom-made specifically for you, personalised products cannot be returned unless they are faulty or incorrect.

Please review all personalisation details carefully before approving your order.

If your order is damaged during delivery, please contact us within 48 hours of receiving it.

Please include:

• Your order number

• Clear photographs of the product

• Photographs of the packaging

We'll assess the issue and arrange an appropriate solution.

Orders may be cancelled within 24 hours of placing them, provided production has not yet begun.

Once production has started, cancellations are generally not possible due to the personalised nature of our products.

To keep your tray looking its best:

• Wipe gently with a soft microfiber cloth.

• Avoid abrasive cleaners or harsh chemicals.

• Keep away from excessive moisture.

• Handle with care to prevent scratches.

Your keepsake is designed primarily for decorative use.

Yes. Our trays can be used to display perfumes, candles, jewellery or decorative items.

To preserve their beauty, we recommend handling them with care and avoiding heavy or sharp objects.

We accept secure payments via EFT. Payment instructions will be provided once your order has been confirmed.

Yes. Full payment is required before we begin creating your personalised keepsake.