FAQs

Our Interactive Experience Bars are beautifully styled creative stations where guests design and personalize their own keepsake during your event. Each experience is guided by our team and thoughtfully curated to suit your event theme, creating a memorable activity that doubles as a take-home favour.

We currently offer three signature experiences:

• Patch Bar

• Charm Station

• Onesie Station

Most of our experiences are suitable for children aged 5 years and older, teenagers, and adults. Younger children may require adult assistance. We tailor each experience to suit the age group attending your event. 

Absolutely! We love creating themed experiences. We can customize display colours, vinyl designs, and decorative elements to complement your celebration. Let us know your ideas, and we’ll help bring them to life.

Not at all! Our stations are designed for everyone to enjoy. We provide guidance throughout the experience, making it easy and fun for guests of all skill levels. 

We suggest booking at least 2 months in advance, especially for weekends, as spots fill up quickly. However, feel free to check with us for last-minute availability!

We cater for intimate gatherings as well as larger celebrations. We do require a minimum of 5 guests. Let us know your guest count, and we’ll make it work! 

Most stations run between 1.5 and 3 hours, depending on the number of guests and the chosen experience. We'll recommend an ideal duration during the booking process. 

Yes! Many clients combine experiences, such as a Patch Bar with a Charm Station or a Onesie Station with a Charm Station. We'll help you create the perfect combination for your celebration. 

Yes! Personalization is one of the highlights of our experiences. Depending on the package selected, guests may be able to add names, initials, or themed wording. 

Yes! We bring everything needed for the activity, including supplies, tools, and setup (Excluding tables and chairs). You just provide the space, and the excited guests! 

Yes. We use high-quality materials suitable for their intended use. For younger children, we recommend adult supervision, especially when heat-press equipment is being operated by our staff. 

No, we do not provide tables and chairs. We bring everything else needed for the activity. Please ensure you have enough tables and seating for guests to enjoy their craft experience comfortably. We host multiple parties each day and unfortunately do not have space for rentals. 

We are based in Cape Town and travel throughout the surrounding areas. Travel fees may apply for locations outside our standard service area. 

Yes. Generally, we arrive 2 hours before your event begins to ensure everything is beautifully presented and ready for your guests. 

Depending on the experience booked and the amount of guests, setup typically takes between 45 and 120 minutes. 

Yes. We take care of packing away our equipment and leave the allocated area tidy once the experience has concluded. 

Yes, provided there is adequate shade, protection from wind, and access to electricity if required. We'll discuss venue suitability before confirming your booking. 

Some experiences require access to a standard electrical outlet for equipment such as heat presses. We'll advise you in advance if electricity is needed for your chosen experience. 

Every event is unique, so pricing depends on:

• Number of guests

• Experience selected

• Personalization requirements

• Venue location

• Event duration

We're happy to provide a personalised quotation based on your event details.

Travel within our standard service area is included where applicable. Additional travel fees may apply for venues outside this area. 

Final guest numbers must be confirmed no later than 3 weeks before the event. However, please keep in mind additional guests may be accommodated (not guaranteed) subject to stock availability and additional charges.

Simply complete our online booking enquiry form. We'll contact you to confirm availability, discuss your event details, and prepare your personalised quotation. 

Yes. A 50% non-refundable booking deposit is required to secure your event date. Bookings are only confirmed once the deposit has been received. Bookings are only officially confirmed once the funds reflect as Available Balance in our bank account. We do not accept emailed or SMS proofs of payment as immediate confirmation. 

We currently accept:

• EFT (Electronic Funds Transfer)

We understand that plans can change. Rescheduling requests are accommodated where possible, subject to availability. Please refer to our Terms & Conditions for our cancellation and rescheduling policy. 

Gratuity is not included in the party price but is always greatly appreciated by our hardworking party hosts. If you had an amazing experience, tips are a wonderful way to show your appreciation!