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Effective May 2024
At El Castaña, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.
We may collect the following types of information from you:
Personal Information: Name, email address, phone number, and other contact details when you make a reservation, join our mailing list, or contact us via our website.
Payment Information: Credit card details and billing information when you make online purchases or reservations.
Technical Information: IP address, browser type, operating system, and other technical information when you visit our website.
Usage Information: Information about how you use our website, including pages visited, time spent on the site, and other usage statistics.
We use your information for the following purposes:
To Provide Services: To process reservations, orders, and payments, and to deliver the services you request.
To Improve Our Services: To enhance your experience on our website and ensure our services meet your needs.
To Communicate with You: To send you updates, promotional offers, and other information related to El Castaña, provided you have opted-in to receive such communications.
To Ensure Security: To protect our website and services from fraud and abuse, and to ensure compliance with our policies and legal obligations.
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep your information confidential.
Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee its absolute security.
You have the following rights regarding your personal information:
Access and Correction: You may request access to or correction of your personal information by contacting us at [insert contact information].
Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy, please contact us at:
El Castaña
[Insert Address]
Phone: (206) 555-7890
Email: [Insert Email Address]
Thank you for choosing El Castaña. We value your privacy and are committed to protecting your personal information.