FAQ

My Mac's operating system is macOS "(High) Sierra" and iGEAK won't generate or print plots on screen.

Please check if your system's "Arial" font is active. For some reasons, the "Arial" font in a fresh (High) Sierra is "inactive" by default.

More information at https://discussions.apple.com/thread/8420562

How can I share my questions and ideas with an iGEAK developer or fellow users?

You can ask questions and share your tips to improve iGEAK via iGEAK User Group: https://groups.google.com/forum/#!forum/igeak

iGEAK exports a data table as a tab-delimited text csv file. It seems Microsoft Excel doesn't read CSV files correctly. Every time I open .csv files, all my data are displayed in the first column.

I use the following simple solution (Windows-Excel 2016):

• • 1. Open a new Excel window

    2. Choose the Data tab

    3. Choose the From Text option

    4. Choose your *.csv file

    5. Choose the Delimited radio box, then click Next

    6. Choose Tab

Please check the following links for detailed information (2007, 2010, 2013, 2016)

• • • https://support.office.com/en-us/article/Import-or-export-text-txt-or-csv-files-5250ac4c-663c-47ce-937b-339e391393ba

    • https://support.office.com/en-us/article/split-text-into-different-columns-with-the-convert-text-to-columns-wizard-30b14928-5550-41f5-97ca-7a3e9c363ed7

iGEAK's outputs use the "geneSymbol___uniqueID" convention. How can I only get gene symbols?

You can retrieve only gene symbols using "=LEFT( A1, FIND( "__", A1)-1 )" function in your Excel or similar spreadsheet program. "A1" represent a cell having the original ID (i.e. geneSymbol__uniqueID).