Best Practices from World Libraries Photo Gallery

2022 Theme: Global libraries as agents of leadership in our post pandemic world 

2022 Best Practices from World Libraries Photo Gallery

The “Best Practices from World Libraries” photo gallery presents a selection of photographs from around the world, which feature library projects and programs that best demonstrate this year’s IRRT Presidents theme:  Global libraries as agents of leadership in our post pandemic world.

This collection of photographs has been curated by the International Relations Round Table (IRRT) International Connections Committee. The project idea comes from 2018 IRRT Emerging Leaders’ Project: Towards Increasing Engagement of International New Professional Leaders in ALA Activities, which identified “sharing innovative services and best practices”  and “promoting the concept of a global community of libraries” as the highest priorities.

We believe the photographs selected best illustrate libraries’ innovative services and impact in building strong communities around the world. These images demonstrate ALA’s core values of librarianship in promoting democracy, diversity, social responsibility, lifelong learning and professionalism, and embrace what Dr. Michael Stephens called “the heart of librarianship” in pursuing “attentive, positive and purposeful change”.

Photo by Cary Varner, Librarian 

Outdoor Storytime 

Centennial Library, Morristown, Vermont, USA

Vermont poses a challenging climate for outdoor activities. At Morristown Centennial Library we got outside each week to bring stories and art to our youngest community members. In this photo our Children's Librarian, Rachel Funk, guides a toddler through a process oriented art project utilizing one of our best natural resources- snow! Positivity,  creativity, and continual connection to our community are how we served our town during the Pandemic. 


Project Contact:  Kendra Aber-Feffi,  kaber-ferri@centenniallibrary.org 

Photo by Auburn University Libraries 

Classes using VisionPort data visualization equipment 

Library, Auburn University, Auburn, Alabama, USA

Classes using the VisionPort data visualization equipment in the Ralph Brown Draughon Library of Auburn University immerse students in an exciting learning experience engaging their senses with large, interactive images and sound. 


Project ContactJason Hillwjh0008@auburn.edu 

Photo by Northland Public Library (Pittsburgh, PA) 

Bringing the Library to you! 

Northland Public Library, McCandless Township, Pennsylvania, USA

Northland Public Library deftly adjusted service modules to develop ways to bring library materials to patrons, even when the library building was closed due to the Pandemic. We developed a "Reserved Pickups" contactless service, where patrons reserved materials online, selected a pickup day and picked up their materials (bagged and labeled) in our vestibule. This required increased staff time to take "online reservations," pick those materials from the shelves and bundle and label said materials. This picture showcases one of our shelves holding the materials for reserved pickups for one day. These materials were bagged, labeled and put onto designated shelving for pickup by our patrons. 


Project ContactNicholas Yon, yonn@einetwork.net 

Photo by Soumeya Menber (MIA)  

MIA Library Supporting Afghan Refugees Post Covid  

Museum of Islamic Art, Doha, Qatar

In September 2021, the government changed in Afghanistan.  All of a sudden, thousands of people left the country, by whatever means possible, and as refugees began to look for a better life.  Qatar has transported and supported these refugees and we are honored that the Museum of Islamic Art was invited to work with the families and provide activities for them whilst they waited in Qatar to move on to other countries.  We worked at two sites and watched thousands of people pass through our workshops—they have had a profound and lasting impact on us, and we hope that we have done the same by bringing moments of joy in to their difficult days and encouraging them to express themselves through art and storytelling.  


Project ContactSusan Parker-Leavy, sleavy@qm.org.qa 

Photo by Auburn University Libraries 

Exercise Desk for Students 

Ralph Brown Draughon Library, Auburn University, Auburn, Alabama, USA 

Combining study and cardio exercise gives students the chance to get more done in a day while promoting a healthy lifestyle. Auburn University provides two treadmill and two stationary bike desks to encourage students to make the most of their time and lead heathier lives. 


Project ContactJason Hill, wjh0008@auburn.edu 

Photo by The Riecken Foundation 

We Believe in the Community Libraries’ Power of Change  

Riecken Community Libraries, Honduras and Guatemala 

Inspired by the philanthropist Andrew Carnegie, Riecken Libraries promote the American principles of inclusion, tolerance, democratic participation, and meritocracy. Community libraries are safe and friendly spaces for inclusion. The library model is based on local volunteers and the proactive participation of local leaders and librarians.
There are spaces to learn better.
Boys and girls improve their literacy learning skills using the resources of the libraries.
There are spaces that promote a better life. In health issues, early childhood caregivers learn better eating habits and teach their children through reading books.
Borders are broken down in libraries. Free access to computers, Internet and other multimedia resources and training which includes: young people learn to write a resume, and novice adults with limited technology experience learn from librarians. There are spaces to undertake and improve. Groups of women and young people strengthen their entrepreneurship skills; they have organized savings groups to make their projects a reality. There are spaces to lead and propose. With reading, girls promote their leadership skills and the appropriation of their rights to support community social cohesion. 


Project ContactPaco Alcaide, paco@rieckenlibraries.org 

Photo by Mestska knihovna Tabor 

Cipher game in Tabor library  

Public library of Tabor, Tabor, Czech Republic 

Shut down your computer, wake up your brain and get moving after online COVID times! Run around Tábor, decipher a few ciphers and win! This was the challenge of the Municipal Library in Tábor and its cipher game ŠifT for anyone between the ages of 14 and 99 in June 2021. The game was a great success with competitors of all ages, families and friends taking part and having a great afternoon. And May 2022, they can play the best decryption game in Tabor for the second year in a row - ŠifT 2022! 


Project ContactJana Pisarova, pjana.pisarova@mkta.cz  

Photo by Selma YILDIRAN ATCI 

Anatolian Tales for children   

Library, Karacaoğlan Provincial Public Library in Kahramanmaraş, Turkey

During the pandemic period-as everywhere else-our library was also closed to reader services resulting in the end of our library events.  We started to brainstorm ideas on how not to lose our users/readers and not forget the library culture. As a librarian, that was our duty. We had to keep the library culture alive, take a place in life despite everything. At that moment, the most important and perhaps the only step we could take was using our library social media accounts. We started with reading storybooks for children. We soon discovered that copyright was an issue with some of the publishers. While we were thinking about next step, "Anatolian Tales" came to mind. There was no copyright issue and it belonged to our culture, our essence. And why not pass it on to our children? We started to present "Anatolian Tales "as a drama/by enlivening  with paper puppets and toys that we made with our own dexterity." Our title is" come on kids, fairy tale hour". But that wasn't enough. So, we started another new event with origami and three-dimensional images creating videos. Our title is "Come on kids, it's event time''. We did a total of 42 activities, including "tale time" and "activity time" once a week. 


Project ContactSelma YILDIRAN ATCI, selmaatci@hotmail.com 

Photo by Natasha Lee 

Bee Haven Project   

Cooranbong Public School Library, Lake Macquarie, New South Wales, Australia 

As tiny as they are, bees play a big role in every aspect of the ecosystem. Without them, there would be no us. However, bee numbers are decreasing due to land clearing, insecticides and the perception, that are harmful rather than helpful to our bee insects. Cooranbong Public School library’s Bee Haven Project sought to address these issues and lead the change that fights for the survival of our bee pollinators. The library enabled students to discover the importance of our native bees through informative Zoom sessions with Melissa Ballantyne at Sydney Stingless Bees, exploration of rich literature and native bee honey tasting. Learning also took place outside the library walls, as thanks to Woolworths Australia’s Junior Landcare Grant, our school now has a permanent hive with native stingless bees, which will continue to teach future generations of students the importance of our precious pollinators. The learning that took place in and outside the library supports our students as globally informed and sustainable citizens of the future. 


Project ContactNatasha Lee, natasha.lee23@det.nsw.edu.au 

Photo by Ljubljana City Library 

The Night with Leonardo  

Ljubljana City Library, Ljubljana, Slovenia

Libraries address different target groups and prepare a wide variety of activities for them. The target group for whom we would like to be more frequent and active in libraries are teenagers. Areas that are less frequently represented in library activities are natural and technical fields. We responded to both challenges with a project prepared as part of the European Researchers' Night - "The Night with Leonardo", which addresses young people between 12 and 15 years of age. In one night, we prepare a series of events dedicated to science, natural sciences and technology, and direct them to natural and scientific literacy, with an emphasis on a critical understanding of the new reality due to the coronavirus epidemic. 


Project ContactNataša Grubar Praček, natasa.grubar-pracek@mklj.si 

Photo by ArcoKerava 

ArcoKerava  

Library, Kerava Youth Services, Mannerheim League for Child Welfare (MLL), Kerava, Finland 

Arco is a safe and inclusive space created to support the well-being of young LGTBQ+ people. Together with Kerava Youth Services and Mannerheim League for Child Welfare's Onnila, we offer a space for having fun with friends by playing board games, using library tablets, participating in a monthly book circle, and discussing and learning about gender, sexuality, and a variety of interesting topics. The aim of the ArcoKerava development project is to create a safe and special needs-friendly space for the young LGTBQ+ people of Kerava and to provide them with regular activities. 


Project Contact: Lorena Echkart, lorena.echkart@kerava.fi 

Photo by National Central Library, Taiwan 

Libraries are the backbone of autonomy and lifelong learning   

National Central Library, Ministry of Education in Taiwan, Taipei City, Taiwan 

During height of the epidemic, the National Central Library continued to offer serves by delivering library services, discharging its social responsibility and performing its role. In the cultivation of librarians’ professional consciousness, online international forums and online education and training courses are offered. World-renowned experts and scholars are invited to give lectures to educate library colleagues on new trends, in addition to professional training courses to teach new skills . In the promotion of national reading habits, a number of services, such as online literary performances and online cinemas, have been launched to allow the public to enjoy literary performances and film works online during the pandemic, in order to relieve tension. This is the backbone of national autonomy, lifelong learning, and accompaniment of the public as it endures the epidemic prevention period. 


Project Contact: Wei-Hisng Hung, weldon@ncl.edu.tw 

Photo by National Central Library, Taiwan 

Come! Let’s read together with peace of mind    

National Central Library, Ministry of Education in Taiwan, Taipei City, Taiwan 

Taiwan Reading Festival is a reading brand dedicated to Taiwan that has long been cultivated by the National Central Library. Libraries, central and local government agencies, schools at all levels, publishing houses, cultural and educational institutions and reading club groups respond, launching rich and diverse reading events: highly anticipated, annual, national-level reading pageants. It is also a knowledge platform on which all types of libraries can interact and study how to advance. The 2021 event took place when Taiwan’s epidemic alert level had been lowered from level 3 to level 2, and controls were gradually being relaxed. The pageant was like a feast for the soul and an emotional outlet. To enable the public to participate with peace of mind, the promotion of all epidemic prevention measures was strengthened before the event. On the day of the event, the sun was shining brightly. The public showed their high civic qualities and patiently lined up in cooperation with those measures. With peace of mind they took up all manner of booth activities, which attracted an apparently endless crowd of more than 80,000 lively and enthusiastic participants. Old and young alike relished the occasion and stayed to enjoy it as long as they could. 


Project Contact: Mei-Chi Wu, ladymeg9923@ncl.edu.tw 

Photo courtesy of the Los Angeles Public Library 

AAPI Heritage Month Kick-off with the Linda Lindas  

Los Angeles Public Library, Los Angeles, California, USA

To highlight diversity in our community, the Los Angeles Public Library plans events for all ages during the annual heritage months, including Asian American Pacific Islander Heritage Month in May. In 2021 when libraries in our system had not yet reopened, we planned a special virtual TeenTastic Tuesday—a performance of local teenaged punk band The Linda Lindas at our Cypress Park Branch. The Asian and Latinx band members played several high-energy numbers. After the program with The Linda Lindas streamed, we posted a clip of their original song, “Racist, Sexist Boy,” and the Internet exploded. The video clip went viral, appealing to a far broader audience. We featured that song to draw attention to hate crimes against the Asian American community. “Racist, Sexist Boy” hit a nerve, and the clip eventually received more than 20 million views across our social media channels, increasing our followers and engagement. The video also received extensive media coverage, including the Washington Post, New York and Los Angeles Times, and Rolling Stone, with all stories noting their viral library performance as the moment that propelled the band into the public eye, cementing LAPL as a vibrant and relevant institution that serves our community. 


Project ContactKeith Kesler, kkesler@lapl.org

Photo courtesy of the Library of Cultural Affairs Department, Taitung County Government

Coral is Busy—Marine Education Touring Exhibition

Library of Cultural Affairs Department, Taitung County Government in Taiwan,  Taichung City, Taiwan 

During the pandemic, Taitung County Cultural Affairs Department and the National Museum of Marine Science & Technology jointly held the special marine education tour exhibition “Coral is Busy”, combining marine education, conservation, environmental issues, art and courses in knitting by hand, and exhibited one coral insect after another knitted by more than 4,000 participants. They were like coral in the sea that accumulates over time to form a magnificent coral reef. Taitung people love the ocean, and Taitung’s geographical location is right on the Pacific coast. This special exhibition brought the realization to the county’s residents that coral reefs are tropical forests in the ocean, and there are things that are intimately related, mutually beneficial and symbiotic in the biological world, as well as deepening their understanding of, and the value they attach to, coral conservation.


Project Contact: Shu-Jing Hsu, v4008@taitung.gov.tw

Photo courtesy of the National Central Library, Taiwan

NCLibTV Services Delivered to Your Home 

National Central Library, Ministry of Education in Taiwan, Taipei City, Taiwan 

NCLibTV is an OTT TV smart library specially designed for home users. It uses smart TV as a service transmission channel. To take advantage of the library’s digital services and content on television, viewers can download it at home through set-top boxes provided by cable TV providers. NCLibTV provides digital content and services such as e-books on TV, digital audio and video, book reservations in the regional resource center library, and good book recommendations. During the pandemic in 2021, the public used NCLibTV to select and peruse e-books on TV and access digital audio and video, resulting in an increase of 160.9 percent. 


Project Contact: Li-Chun Chen, phyllis@ncl.edu.tw 

Photo courtesy of Cranbrook Public Library 

International Storytime 

Cranbrook Public Library, Cranbrook, British Columbia, Canada 

The dignity and worth of every person was shown by library staff from different countries and speaking different languages to show they cared about a small library in Canadian Rockies. 


Project Contact: Mike Selby, mselby@cranbrookpubliclibrary.ca  

Photo courtesy of Taichung Public Library 

Parkour Mobile Library has arrived! 

Taichung Public Library, Taichung City Government in Taiwan, Taichung City, Taiwan 

“Wow! The parkour mobile library has arrived!

“Wow! This is a book I’ve always wanted to read!”

The prelude to the one-day mobile library activity began with the excitement of school children arriving en masse.

Taichung Public Library actively penetrates communities and public spaces, and cooperates with temples, markets, scenic spots, parks, hospitals, universities and other strategic entities to promote reading and select books in accordance with their needs, shortening the distance between the library and the public. During the epidemic, the librarians’ selections of books, thoroughly friendly services, and picture book storytelling activities conveyed the beauty of reading, cultivated children’s fondness for reading, and, through reading, healed children’s anxiety caused by the spread of the epidemic; public and private reading services united in a common effort to achieve an effect in which “the whole city is my study!" 


Project Contact: Yi-Jun Lai, linuslai@taichung.gov.tw 

Photo courtesy of Hsinchu County Public Library 

Boxes of selected books are ready to be dispatched! 

Hsinchu County Public Library, Hsinchu County Government in Taiwan, Hsinchu County, Taiwan 

During the epidemic prevention period at home, people’s demand for spiritual nourishment has increased greatly. Readers have indicated that they miss times enjoying leisurely reading in the library. Although digital resources are now abundant, they still hope to enjoy the feeling of flipping through paper books. A day without reading feels like something is missing. In order to relieve the suffering of readers missing books, in line with the concept of “low-contact service” the library has specially launched the Epidemic Period Home Delivery for Book Lovers service. In accordance with the needs of book lovers, librarians will select 100 boxes of various high-quality books for free home delivery to readers’ homes, allowing readers to read good books at home without having to go out. While reducing the risk of exposure to infection, this maintains the provision of reading services to readers. It is also hoped that, on the epidemic prevention road, the various activities launched by the library might provide everyone with a little chicken soup for the soul, soothing the restless heart with the aura of books. 


Project Contact: Mei-Lan Liao, meilan@hchcc.gov.tw 

Photo courtesy of New Taipei City Library, Taiwan 

Children’s reading bags 

New Taipei City Library, New Taipei City Government in Taiwan, New Taipei City, Taiwan 

Under the COVID-19 pandemic, public libraries are facing the challenge of having to close their reading spaces. This photo depicts New Taipei City Library under the pandemic lockdown. The library is providing the creative “blind lending” service of “reading convenience bags.” The bag is like a mysterious library version of a lucky bag, awaiting unpacking with surprise by little readers who can’t enter the children’s story house. Such service measures are provided to enable parents to satisfy children who cannot learn because of school closures during the pandemic period and are thereby able to return to the time of family reading. With library spaces currently empty amid the tense pandemic situation, using “reading convenience bags” satisfies every child’s sailing of the oceans of books and maintains the beauty of reading. 


Project Contact: Pei-Wen Liao, ah4673@ntpc.gov.tw 

Photo courtesy of Tainan Public Library, Tainan City Government 

Online Story House 

Tainan Public Library, Tainan City Government in Taiwan, Tainan City, Taiwan 

Affected by the pandemic in 2021, Tainan City closed schools and libraries between May and August that year. Children studied by themselves at home. In order to maintain children’s reading momentum, Tainan Public Library launched Mayor Huang Accompanies You and Your Children—Online Story House, inviting story volunteers to choose picture books suitable for children aged 3-8 to read, and to shoot storytelling videos. With lively voices and actions, the one-dimensional picture books were turned into vivid audio images and the children were accompanied by stories.

Mayor Huang Accompanies You and Your Children—Online Story House selected 70 picture books and shot 70 storytelling videos, with links on 10 platforms, including Mayor Huang Wei-Che’s Facebook page, the FB fan page of the cultural center and the library, and YouTube. The public could click to listen to the readings, and the total number of viewers was as high as 160,000.


Project Contact: Yi-Hui Lin, daisy916@tnml.tn.edu.tw 

Photo courtesy of Erdişir Kizir 

Our Mobile Library with EBA Mobile Support Tool, is on the Road 

Amasya Provincial Public Library, General Directorate of Libraries and Publications in the Republic of Türkiye, Amasya, the Republic of Türkiye 

In 2020, as the increased effect of the pandemic in the world and in Türkiye, disruptions were experienced in education as in many areas of life. Libraries have also played a major role in meeting the information needs of the society. So, we set out with our mobile library to bring information to our users who are far from us.

In order to ensure equal opportunity in education, we provided EBA Mobile Support Service with our mobile library to our users who cannot benefit from the built-in library service. (During the pandemic, when schools were closed, the Ministry of Education continued education through the EBA platform which is a social educational electronic content network.)

While there was great interest in the EBA mobile support through the mobile library, students were also given robotic coding training. While they were doing their homework, they also benefited from our collection. They had a good time with our educational games too. We are proud of fulfilling one of the biggest functions of our mobile library by providing access to the information accurately when and whenever they need even if they are in the farthest village of our province.


Project Contact: Ayşe Dilek Güneş, ayse.gunes@ktb.gov.tr 

Photo courtesy of Fatma Utar 

I keep my distance, I read my book  

Erzurum İsmail Saib Sencer Provincial Public Library, General Directorate of Libraries and Publications in the Republic of Türkiye, Erzurum,the Republic of Türkiye 

During the pandemic, the services provided in our library were implemented within the Covid-19 measures. The number of tables and chairs were halved in the halls. Returned books were disinfected in the book cleaning machine. Social distancing was kept by the users with a red stripe at the counters. The masked users were admitted in with HES code and their temperature was measured. Two doses of vaccine were recommended to officers and users. The monthly decisions taken by the Public Health Centre were carefully followed. Disinfectant stands were placed on floors, and brochures on pandemic were hung.

Meetings were held with a limited number of people., The opening and closing hours of the library were arranged by the Presidential Decree. In our library, every two hours the measures were reminded to users by announcements. Disposable cups and plates were used by the officers. Group study rooms, men's and women's masjids and the cafe were closed to the service. The personnel worked by turns in groups of three. The users were guided by "Active Library At Home" application of the General Directorate of Libraries and Publications. By the municipality, disinfection was carried out at regular intervals in the library.


Project Contact: Fatma Utar, fatma.utar@ktb.gov.tr 

Photo courtesy of Sultan Önder 

Libraries are Full of Life, Library Everywhere 

Karabük Zübeyde Hanım Provincial Public Library, Babies Section General Directorate of Libraries and Publications in the Republic of Türkiye, Karabük, the Republic of Türkiye  

Our library continued to serve for users during the pandemic. The members used our library as a third place and we tried to keep its continuity.

We help the developmental support of babies and early literacy skills with our book-reading activities. Our preschool groups' social skills, motivation activities and communication skills continue to be supported by books and games.

We continue to raise awareness about children's rights among students through games, activities and books. We aim to help secondary and high school students gain self-concept skills through the "make a difference with drama" event.

With our adult users, we aim to support their social skills with the "know your past, shape your future. story writing and drama" activity. Disabled users also continue to use every area in our library to improve their self-confidence and communication skills.

Family seminars were held for parents who had children in their infancy with a training of games and materials.

We tried to raise awareness about drug addiction among our adults as part of the "Best Narcotics Police Mother" project of Karabük Police Department.

Additionally, our library lends books to the prisoners at regular intervals within the signed protocol with the Penal Institution.


Project Contact: Hülya Özgün, hulya.ozgun@ktb.gov.tr  

Photo courtesy of Kübra Özel Ersan, Esra Atlı

My Library is Cautious, My Book is Sterile  

Lüleburgaz County Public Library, General Directorate of Libraries and Publications in the Republic of Türkiye, Lüleburgaz,Kırklareli, the Republic of Türkiye

Regardless of gender, language, religion or race, we serve users of all ages and professions in order not to separate them from books during the pandemic period. We aimed to enrich our lending service with a campaign of “My Library is Cautious, My Book is Sterile!”

During the pandemic, our users, reaching our library's collection through the KOHA automation system, reported the books they chose by calling the library, sending an e-mail or writing a message on social media. After checking the lending status of the requested books in our library, an appointment date and time was given to receive them. In this process, the books taken from the shelf were sterilized in the sterilization machine and packed together with the bookmarks we specially designed for the pandemic, and then the user's name and surname were labeled and waited until the appointment day and time. Our users left safely and happily by taking their books from the garden of our library without entering the halls.


Project Contact: Dilek Beyoğlu, dilek.beyoglu@ktb.gov.tr  

Photo courtesy of Taha Emre Yılmaz 

Journey From A Book To Drama: General Directorate of Libraries and Publications Book Club and I Read With Drama Project  

Department of User’s Services, General Directorate of Libraries and Publications in the Republic of Türkiye, Ankara, the Republic of Türkiye 

General Directorate of Libraries and Publications (KYGM) is the administrative center of all public libraries in Türkiye. It also provides free services to citizens with equality of opportunity in libraries in malls, airports, stations, as well as baby libraries, literature museum libraries and mobile libraries.

KYGM leads all libraries in Türkiye with pilot projects. It has initiated to develop the reading culture even during the pandemic process.

Through "Active Library" mobile application, citizens were able to access thousands of free e-books during the pandemic. Additionally, online activities were held through social media accounts.

Online “KYGM Book Club” was established to increase the motivation and the literary socialization of employees. 13 participants came together with a moderator every 15 days via Zoom. To know cultures and literatures of different countries better, in each session, the author and the subject of the chosen book was discussed by all the participants.

In the second phase of this project, cooperation was made with the Contemporary Drama Association, and "I'm Reading with Drama" project was carried out in three public libraries. This project, which brings the reading experiences with drama techniques together for all citizens, especially disadvantaged groups, has been expanded throughout Türkiye.


Project Contact: Öznur Özer, ozznurozer@gmail.com   

Photo courtesy of The Public Library of Miaoli County, Miaoli County Government 

Facing a world of infinite imagination through reading 

The Public Library of Miaoli County, Miaoli County Government in Taiwan, Miaoli County, Taiwan 

In the post-pandemic era, the interaction between libraries and readers has changed. When masks prevent you and me from seeing each other’s faces clearly and social distancing widens the distance between us, only by reading can we soothe and nourish our hearts in order to overcome the current anxiety and lead others to face the infinite possibility of the future. Miaoli County Library has not stopped reading for epidemic prevention. It cooperates with 20 libraries in the county to organize reading start-up activities, guides novice parents and children in reading picture books, allows children to face a world full of infinite imagination through reading, and leads children in enjoying reading. It enables children who grow up amid love and reading to face unknown future challenges and setbacks bravely. 


Project Contact: Hsiu-Chen Peng, phc4911@ems.miaoli.gov.tw  

Photo courtesy of Attribution 4.0 International (CC BY 4.0); Free to Share and Remix

During COVID-19 "On-Site-Virtual Service" at MEF Library  

MEF University Library, İstanbul, Turkey 

MEF Library started to offer an "On-Site-Virtual Library" service according to the technological infrastructure of MEF University in April 2021. In this system, a computer with Google Meeting session open is kept ready at the circulation desk to provide reference service to incoming users while the library staff is working in the office. Except for the check-out process, all other circulation and reference services could be provided via this computer without having an in-person service.

The in-person interaction between the librarian and the patron can be minimized, and technology-based protection can be taken regarding COVID-19. Libraries, which can quickly adapt to pandemic conditions and technology, can effectively use all possibilities to open the doors of unlimited access to information for their patrons. Apart from the library services offered online, the needs of patrons who want to access print resources can be met in the library environment. Libraries have shown that they can always find a way for their customers to have unlimited access to information. And the libraries can continue their services uninterruptedly by taking advantage of the positive returns while struggling with the negative returns of the changing world.


Project Contact: İpek Yarar, yarari@mef.edu.tr  

Photo courtesy of Toronto Public Library

Supporting Food Banks 

Toronto Public Library, Toronto, Ontario, Canada

At the beginning of the pandemic, one third of food banks in Toronto closed. In response to this critical situation, Toronto Public Library partnered with the North York Harvest Food Bank, Daily Bread Food Bank and Second Harvest to convert library branches into food distribution centres. Our largest distribution centre, where we normally process hundreds of thousands of books a year, was converted into a food warehouse until June 2020. Here we were able to pack 850 hampers full of canned fish, rice, pasta, yogurt, milk and fresh produce in a couple of hours. 

Hampers for families also included brand new children’s and teen books, and initiative made possible, in part, through donations made to the Toronto Public Library foundation. This initiative highlighted libraries as trusted community hubs, flexible and responsive to the needs of their communities. TPL’s efforts supported the City’s broader work on food security for Toronto’s vulnerable residents. The response for volunteer library staff to support this critical community initiative was overwhelming. We served over 38,000 residents at 12 library branch pop-up food banks and distributed 4,230 free books in food hampers to children and teens.


Project Contact: Michelle Leung, mleung@tpl.ca 

Photo courtesy of The Ohio State University Libraries. Yoshitaka Kiyama, Manga yonin shosei (Kiyama Yoshitaka gashitsu, 1931). 

Global Comics Lecture Series 

The Ohio State University Libraries, Ohio, United States

The Ohio State University Libraries Global Comics Lecture Series was a grant-funded activity resulting in a series of nine lectures on the theme of Global Comics from January 2020 to May 2021. The series built on collection strengths, faculty expertise, and librarian experience developing programming related to comics. Following the onset of the pandemic, the series was moved to an virtual environment and extended with five additional speakers. By moving to an online presentation platform, the total attendance was more than three times the anticipated number (over 1,000 attendees), with numbers continuing to rise through the availability of recordings on the University Libraries’ YouTube channel. 

We feel that the success of this library program, which used comics to examine migration/immigration from Latin American and Japanese perspectives, disability in Russia, street art activism in the Middle East, the stories that flea market finds can tell about Eastern European and World War II history, slavery and the struggle for freedom in Brazil, art, culture and mythology of Brazil and Latin America, healing trauma through art, and the real-life impact of a Chinese comic character, has demonstrated that comics are a powerful means of story-telling and tool for global citizenship instruction. 


Project Contact: Ann Marie Davis, davis.5257@osu.edu 

Photo courtesy of Wang Yiyou, Li Huaying, Gan Wenting

Credit Reading Service

Zhejiang Public Library, Zhejiang Province, China

“Credit Reading” service is a kind of lending service jointly launched by Zhejiang Library together with other 11 city libraries in Zhejiang province. Readers could borrow books of all public libraries throughout ZJ province without deposit, library card, overdue fee or any other fees, as long as they are guaranteed by their personal credit. 

Library service such as user registration, book borrowing and returning, etc., realized the digitization through Internet plus Internet of Things technology. “Register online and access instantly”, “order online and delivery to home”, an entire space-time library service which is accessible 24 hours 365 days without geographical restrictions has become a reality.

This service especially encourages those migrant workers and other vulnerable groups use library services, whose financial conditions have worsened amid the pandemic.

This service was launched in 2018. Although it was not specifically designed for the COVID-19 condition, the digital, barrier-free, entire time-space and inclusive service model is very suitable for the need of the users under the epidemic. By the end of 2021, totally 840,664 books had been lent, representing a 32% increase year-on-year in 2021; the new registered users of the libraries had been up to 2.64 million, representing a 26.3% increase year-on-year in 2021. All these data fully reflect the service capabilities, influence and value of libraries, showed that libraries can significantly contribute to the overall well-being of individuals and that they remain an extremely important part of our lives, even during a pandemic.


Project Contact: Tu Shumin, tushumin@hotmail.com 

Photo courtesy of Regional Public Library Karvina

International Library Conference Profession Librarian – Librarian in direct services

Regional Public Library Karvina, Karvina City, Czech Republic, Europe

On June 16, 2021, a library conference with international participation was held in the Regional Library Karvina, which is intended for the professional public, founders and students. This year was focused on the role of the librarian in direct services. The conference was divided into five thematic blocks reflecting the competencies and demands of 21st century librarians. On the conference experts from the Czech Republic, Poland and Slovakia were spoken. A broadcast background for lecturers was created in the library cinema hall, and participants could watch the live broadcast via the library's YouTube channel (https://www.youtube.com/watch?v=aM3XUlTk4T0). The recording of the conference can be viewed by everyone on the YouTube channel of the library, it is publicly accessible. The library also adapted in the organization of conference to the fact that at a time of various restrictions, it was not possible to meet in person in larger groups. The conference program was divided into five thematic blocks reflecting the competencies and demands of 21st century librarians – Librarian as a communicative worker, Librarian as a teacher, Librarian as a creative person, Librarian as a community worker and Librarian as a "smart" worker.


Project Contact: Svatava Sukopova, knihovna@rkka.cz 

Photo courtesy of Ani Petrak and Veronika Balcarová

The American Library Sharpens Its Claws

North Bohemia Research Library Ústí nad Labem, Ústí nad Labem, Czech Republic, Europe

In the time of the pandemic, we focused on reducing barriers to English language literature for young people, broadening their cross-cultural leadership competencies. In June 2021 the library opened an American Center in collaboration with the U.S. Embassy in Prague, in order to improve English language services and increase access to educational resources about American culture in the region. Since then, we have twice weekly visits from a therapy cat, and regular school excursions for English language lessons and learning activities in the library. Barriers to communication disappear with Kryptonite the Library Cat! We also have launched a YouTube playlist called AmeriKnížky (a play on the Czech words for "American" and "books") where we share video discussions about books on such topics as Black History, Roma culture, and historical fiction. The videos are in English with Czech subtitles. Our Instagram (over 200 followers) and YouTube (total views in the hundreds) are growing, and we have had over 400 visitors to the Center in the library since the start of 2022.


Project Contact: Ani Petrak, petrak@svkul.cz 

Photo courtesy of Jennifer Carter

VIP Reference

Kennesaw State University Library System, Kennesaw State University, Kennesaw, GA, United States

When the pandemic closure began in March 2020, Research and Instructional Services (RIS) suspended our live in-person reference and research appointment services out of safety concerns. When it became apparent that this restriction would continue indefinitely, we explored ways to restore these services with as close to an in-person experience as possible while maintaining proper public heath safety measures. The results were our Virtual In-Person Reference (VIP for short) and Online Research Appointments. VIP used an online conferencing software (similar to Zoom) and was conducted through a live internet session monitored remotely by a single reference librarian who could support a guest from either campus. Our Online Research Appointments allowed students and faculty to schedule individual or small group sessions with a librarian that centered their unique research needs.


Project Contact: Judy Reardon, jreardo9@kennesaw.edu 

Photo courtesy of Kent State University Libraries

Personal Protective Equipment (PPE) Production during COVID-19

Kent State University Libraries, Kent, Ohio, United States

The Student Multimedia Studio (SMS) at Kent State University Library provides currently enrolled students with a wide range of multimedia equipment, software, and support. At the Student Multimedia Studio, students can submit files for 3D printing, create PowerPoint, web, video & audio presentations and e-Portfolios, as well as scan and edit documents and photographs, create graphics and animation and receive one-on-one instructional support from peer mentors or professional staff. The SMS is one of many nodes in the Design Innovation ecosystem at Kent State.

The SMS is most famously known for the 3D printing service and one of the significant contributions that the SMS made during the pandemic was in the participation in the COVID-19 PPE Production Team – a group of individuals and departments from across the university who worked together to design, prototype and produce 3D-printed face shields for regional first responders and essential frontline workers. The SMS was instrumental in the prototyping phase, running its printers remotely to test out the various iterations of designs as well as experimenting with various materials used in assembly of the PPE. The project was able to output and donate 2,675 face shields, exceeding its goal of 2,000. The SMS alone 3D printed and assembled over 100 of the distributed PPE.


Project Contact: Hilary Kennedy 

Photo courtesy of Kent State University Libraries

Stress Free Zone

Kent State University Libraries, Kent, Ohio, United States

Pre-pandemic, Kent State University Libraries provided a stress-free zone during Finals week that featured Therapy dogs, snacks and beverages for students. Speaking of this event, Jasmine Jefferson, First-Year Experience librarian said: “The therapy dogs at the Stress-Free Zone are such an important part of the event because they really do calm the students, even if only for a few moments. Students have said to us that just petting the dogs helps them relax and even reminds them of some of their own pets back home.” 

During the Pandemic, Kent State University offered a virtual version of the event on their Facebook page called “Pause for Pets”, which featured pictures of pets. The virtual photos featured not just therapy dogs but Assistance Dogs such as Maverick and other pets such as Terry (Hamster) and Rafiki and Mel, (cats) shown in the photos here.  A study done by Towergate insurance and shared in an article by Psychreg showed that nearly one-quarter of  the people surveyed said that during the pandemic they took more pictures of their pets than ever before.


Project Contact: Mary Lovin, mlovin@kent.edu 

Photo courtesy of Juan Andrés Alzate Pelaez

Historias Inmersas

Biblioteca Piloto, Medellin, Colombia

Historias Inmerasa is a community-focused storytelling lab that integrates immersive storytelling and journalism in Medellín communities. This lab is offered in partnership with Medellín's Biblioteca Piloto. The storytelling lab places immersive technology such as 360VR and Augmented Reality in the hands of the diverse communities the library services. The communities use these tools to create immersive mini-documentaries around underreported themes. These are multi-themed stories that open portals to diverse lived experiences in Colombia.

The program successfully created:

An active and safe chat space where participants could “check-in” which allowed us, the organizers, to maintain a real-world connection with participants and provide support. As such, we could make informed decisions based on individual and group needs.

Integrated the professional storytelling, VR/AR/XR and journalism community into the storytelling lab. 

Encouraged accessible communication between the participants and professionals that would promote the creative needs of both groups. 

Created virtual visual workshops that would allow an exchange of information and ideas. 

Historias Inmersas is an exemplary example of what libraries and their allies can do.


Project Contact: Femi Agbayewa, historiasinmersas@gmail.com 

Photo courtesy of National Library of Indonesia virtual tour website, https://www.perpusnas.go.id/virtualtour/

Library Virtual Tour

National Library of Indonesia, Jakarta, Indonesia

The National Library of Indonesia provides a library virtual tour service to increase library promotions during the pandemic that can be accessed through the website and Android application. This virtual tour starts from the outside view of the library to facilities inside the library, from the first floor to the 24th floor of the main library building to the cultural heritage building. Visitors who visit the library virtual tour can feel the library environment as if they are present directly. Through this service, visitors can fully see the existing facilities, see the atmosphere at the National Library, and directly choose the service they want to visit. In addition, in this era of social distancing, library virtual tours can allow more people to get to know the library in more detail and as a means of recreation for the public. The virtual tour also features views of the iconic Jakarta, Monas area, which can be seen on the top floor of the National Library.


Project Contact: Edi Wiyono, ediwiyono@gmail.com 

Photo courtesy of Weiqin Yan

Book-lending Online Live Room

Taizhou Library, Zhejiang Province, China

Since the outbreak of COVID 19, live streaming has gradually become an emerging trend nowadays. Under the epidemic situation, Taizhou Library explores a new mode of book-lending and launches the activity of "Book-lending Online Live Room" to open up new ways of borrowing online. Readers can not only learn about high-quality books through the introduction of the anchor, but also lock the borrowing right of their favorite books with one click on the mobile. With the normalization of epidemic prevention and control, the "Cloud Sharing Live Reading Room" will bring forth new approaches for readers to borrow books in an easier way, and in the meanwhile, citizens’ reading enthusiasm can be really promoted.


Project Contact: Weiqin Yan, 362316021@qq.com 

Photo courtesy of Linmin Ding

Drive-in Book Returning System

Taizhou Library, Zhejiang Province, China

During the pandemic, Reading Service without physical touth has become a hot spot in the transformation of the current service industry. As a public library, Taizhou Library launched the “Drive-in Book Returning System” based on the needs of readers. As soon as the device was launched, on the one hand, it has greatly relieved the pressure of parking so that people can return books in an immediate way without getting off the car. On the other hand, the service is useful for avoiding personnel contact, reducing the risk of covid-19 virus transmission and ensuring the safety of citizens. Moreover, because “Drive-in Book Returning System” is replicable and easy to promote, it will continue to provide convenience for readers after the coronavirus pandemic subsides.


Project Contact: Linmin Ding, 739204904@qq.com 

Photo courtesy of Junfei Wang

Hehe Book Bar

Taizhou Library, Zhejiang Province, China

As an innovative use of Credit-Reading, Hehe Book Bar is a new public reading space integrating intelligent bookcase, digital reading and library business self-service, which has various functions such as book borrowing and returning, borrowing information query, e-book borrowing, audio book borrowing as well as book reservation and delivery, and it has already linked up the library network all over Taizhou. It not only meets people’s diversified reading needs in digital age, but also the demand for contactless borrowing in the normalization stage of epidemic prevention and control. Hehe Book Bar successfully meets the intellectual and cultural needs of citizen readers while fully considering the health and safety of them. 


Project Contact: Junfei Wang, 164751014@qq.com 

Photo courtesy of the National Central Library, Taiwan

The year is enjoying an auspicious, festive and peaceful start

National Central Library, Ministry of Education in Taiwan, Taipei City, Taiwan 

COVID-19 has spread around the world since November 2019, disrupting the human world’s functions and habits. In Taiwan, the National Central Library hopes to invite readers to write down their wishes in Chinese New Year prayer activities and transmit positive energy together. At this time at which the pandemic has not been extinguished, the blessing cards attached to the prayer pavilion and the door gods are used to exorcise evil spirits in order to bring courage and strength to the people around them—you and me—as well as to eliminate the anxiety and fear caused by COVID-19, and inject into life the beautiful blessing “Peace in the homeland, well-being in body and mind.” 


Project Contact: Hui-Chi Hua , ah9876@ncl.edu.tw