A: We wish to have at least a weeks notice for any balloon orders as we need to make sure that we have inventory to complete your arrangement.
A: We will need to receive your payment in full in order to reserve the date for you. The date will be given to whatever party pays first.
A: You can put balloons outside, but we cannot guarantee that they won't pop or be impacted by the elements. For best results, we recommend having them inside or in the shade.
A: Yes, the materials required for your arrangement are included in the base price.
A: You can have as many colors as you want, but each additional color after three is an additional charge.
A: If you cancel a week before your event, you will receive a refund and there will be no fee. If it is less than a week, you will be charged 50% of the total price.
A: To set up the balloons, we will come the night before or the morning of the event. If you have a balloon arch arrangement, we will come to collect the balloon arch after the party has ended. If you have ordered a balloon garland, it's all yours and you can keep it up for as long as you like!
A: We are able to accommodate specialty balloons to a certain degree, but more advanced notice will be needed and an additional charge may apply.
A: It is not necessary to keep the balloon arch as we will help with clean up once the event is over, but if you do wish to keep the arch, you can pay an additional $50. If you do wish to purchase the arch, $50 will be taken off any future balloon arch arrangement orders.
If you have any more questions, feel free to contact us and we will be happy to answer!