Humra Help Centre

Check notification permission, battery settings, alarm access, sound and vibration.

Create events, repeat reminders, manage lists and keep important dates visible. 

Connect or disconnect supported health services and choose which wellbeing information Humra may display. 

Add family profiles, manage shared lists and keep important family dates together. 

Learn how job results, saved opportunities, travel searches and external offers work. 

Why did my alarm not ring?
Confirm that alarm access and notifications are enabled for Humra. Check that the phone is not blocking Humra through battery optimisation or Do Not Disturb settings. Alarms created as gentle reminders may appear as notifications rather than full-screen alarms.

How do I add a family member?
Open Family, select Add member, enter the person’s name and relationship, then choose what information will be shared. A family profile does not automatically create a separate Humra account.

Can Humra read my smartwatch data?
Only after you choose to connect a supported health service and approve specific permissions. You can remove access from Humra and from your phone’s health settings.

How do I stop promotional suggestions?
Open Settings, select Notifications, then turn off Travel deals, Job suggestions or Humra recommendations individually.

Can I use Humra without connecting other apps?
Yes. Core notes, lists, planning and manual entries should remain available without connecting third-party services.

How do I report incorrect AI advice?
Use Report a problem and include the relevant screen, date and a short description. Do not include passwords, payment-card information or highly sensitive documents.

Still need help?

Email humrasupport@gmail.com
Include your app version, phone model and a short description of the problem.

Please do not send passwords, one-time codes or complete payment-card details.

We aim to respond within 2–3 business days.