I usually import photos from my iPhone to my Windows 11 PC using the Windows Photos app. However, after choosing "Items since last import" it manages to import some photos and then stops with a "Try Again" window pop up. I tried using File Explorer to copy the photos not imported and the file type is .JPG but with a size of 0KB whereas the size on iPhone is 274KB. I read a different post to this community which suggested I do the following:

My 1st question is - why was Photos able to import some of the iPhone photos as a .JPG (which were .HEIC in the iPhone original format )and not others until I changed the iPhone Photos setting from Automatic to Keep Originals?


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My 2nd question is - whilst I cannot see any difference between the .JPG photo and the same photo but with .HEIC format - as they as different sizes I am thinking that the .HEIC version is somehow inferior from a quality perspective - is that true?

By default, every time you take a photo or video, it's saved in full resolution on your device. If you're capturing photos and videos in the highest resolution possible, they can take up quite a bit of space. A minute of video shot in 4K at 60fps takes up approximately 400MB -- nearly half a GB. That's pretty significant.

To optimize your photos and videos, go to Settings > Photos and toggle on Optimize iPhone Storage (for this to work, you'll need to have the iCloud Photos setting above it enabled). Depending on how many photos and videos you have on your iPhone, this can take up quite a bit of time, but once it's finished, you should see significantly more space on your device storage.

All of your full-resolution photos and videos are then transferred over to your iCloud, while smaller, lower-resolution versions are kept on your device, to take up less space. If you want to access your higher-resolution photos and videos, you can go into the Photos app and download any file that's being optimized; this requires a decent internet connection. Your recently taken photos and videos may exist in full resolution, so you won't need to download every photo or video.

Select the iCloud Photo Library option. Then select Download new photos and videos to my PC. If you want new photos and videos to automatically upload from your PC to your iCloud Photo Library, then check Upload new photos and videos from my PC.

A notification may appear on your iPhone, asking if you trust your computer. Alternatively, it may ask if you allow access to your photos and videos. In either case, say that you do. Then enter your device passcode when prompted.

On a Windows 10 computer, click Continue, then click Import again. On some devices, you only have to click Import Selected instead of Continue > Import. Then your computer will immediately begin to import photos from iPhone to PC.

You now need to paste these folders of photos into the Pictures folder on your computer. Click Pictures on the left of the screen. Right-click on a blank space in the main part of the window, then select Paste. Your folders of photos will begin to transfer from your iPhone!

If you prefer to copy specific photos from your iPhone, ensure Apple iPhone is selected on the left. Then double-click on the 100APPLE folder (or any other media folder).

You should now see the thumbnails for all of your iPhone photos. Now you can copy and paste specific photos straight from the 100APPLE folder into your Pictures folder (or any other folder on your computer).

I frequently take redundant photos without deleting them. Yesterday, I was on Apple Photos deleting all the redundant ones on my phone. I did this all the way to February, deleting about half the pictures. Is there a way to quickly also delete these from Google Photos?

If you plug your iPhone into your Windows PC with a USB cable, Windows 11 can connect to it like a standard digital camera, reading the device's "DCIM" folder. It can copy the photos and videos from your iPhone with no extra software needed. Here's how to set it up.

When you plug in your iPhone, the phone will ask you if you want to allow the PC to access photos and videos on the device. Tap "Allow." This will make the iPhone's "DCIM" photos and videos folder available to Windows 11.

If you want to experiment with Windows 11's (somewhat confusing) attempt to organize your photos, you can choose the "Review, organize, and group items to import option." However, we recommend doing a simple import: Select "Import all new items now," then click the "Import" button.

During the import process, Windows will copy the photos and videos to a new time-stamped folder in your Pictures folder by default. If you'd like to erase all the photos and videos from your iPhone after you're done importing, place a checkmark beside "Erase After Importing."

If you check "Erase After Importing" during the import, Windows will delete all the photos and videos it imported off your iPhone when it's done. If you want to leave a copy of the imported photos and videos on your phone, leave the "Erase After Importing" box unchecked.

When the import is complete, open a File Explorer window and navigate to your Pictures folder. In that folder, you'll find a dated folder that contains all the photos and videos that you just imported. Double click the folder and you'll see the images inside.

After that, unplug your iPhone, and you're done. You can plug it back in again to import photos or videos any time you want. If you didn't select "Erase After Importing" during your last import, Windows will remember which photos it imported before, and you won't get any duplicates on your next import. Pretty nice!

In the menu that appears, tap the Mail app icon, then you can compose an email in the Mail app. You can only send a limited number of photos at a time this way, so it's usually only good for a handful of images or a couple of videos. But it works in a pinch.

If you need to send more than a few photos, and you can't use a cable to physically connect your phone to your PC to transfer photos, a cloud storage service is probably your best option. Install the cloud storage client on both your PC and your iPhone, select the photos you'd like to share, then tap the share button.

Keep in mind that if you have slow internet or an Internet data cap this option may present a problem. Images are large, and slow Internet could take hours to upload and then download all the photos. You could also very easily use up several gigabytes of a data cap, if you have one.

Ideally, I'd like to just use OSX's built in ImageCapture.app to download iPhone photos, but it loads/displays ALL the photos, not just the new ones since last sync (as iPhoto does..). I then have to know which was the last downloaded iPhone photo and download only the newer ones.

My current plan is to set up a workflow that removes photos from the Camera Roll as I download them, but then have iTunes sync them back on as albums based on folders - I may even automatically resize them so I have smaller versions on the iPhone and the original full size versions on my Mac (so conserve previous iPhone storage space)

If your plan is to keep the photos in albums on your iPhone, surely you should import and delete all photos from the Camera Roll and then rely on your workflow using iTunes and albums to put them back on the iPhone.

Your question doesn't full specify what you're wanting or what you've already tried, so I'm assuming you want to do this directly from your iPhone (as opposed to doing it while your iPhone is connected to a Mac/PC).

NOTE: If you're doing this to free up space, then you will also need to remove your deleted photos from the Recently Deleted album (as photos are stored there for 30 days before actually being removed from your device). You can select the Recently Deleted album from the very bottom of the Albums screen in order to remove them from there and free up space.

Here is a working solution but it's probably not the simplest. LifeHacker recently posted an article describing a program that makes your iPhone appear as a normal mounted disk in the Finder: -disk-mounts-iphone-ipod-touch-and-ipad-as-usb-disks-in-finder The program in question can be found here: and at the moment the authors are giving it away free, which is nice of them. I've tried this using my non-jail broken iPhone 3GS and I can successfully navigate files on my iPhone using the Finder, including my pictures & movies (though some system files are remain hidden because my phone isn't jail broken). Pictures & movies are stored in the familiar sounding DCIM folder on the iPhone.

The next step then is to automate the copying process so that you copy only new files. Though unlike FAT32 formatted memory cards, where (in my experience) the archive bit is set on the files that have been previously downloaded files/photos, there doesn't seem to be the ability to read or set an equivalent flag on the mounted iPhone disk. I don't know if this is a limitation of the program or of the disk format of the phone itself (I'm guessing the program).

So my suggestion is to use a bash script that saves zero-byte file on the phone where the timestamp of the file indicates when the photos were last synced. This file can then be used with the standard 'find' terminal command to copy only newer files than this file. Below is a sample bash script that I wrote for this purpose & it works for me. Save the script as a file to your home directory, say called "photoSync.sh". Then (with the iphone mounted) from a terminal window change the current directory to the iPhone root directory and then run the script, giving the destination directory as the first argument to the script. E.g. ff782bc1db

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