How do I get my knives to you, and how do I get them back? We use a dropbox at our home on Lookout Mountain (close to the Commons). This lets you drop off and pick up at your convenience. When you contact us, we'll send detailed instructions.
What kinds of knives to your sharpen? At this time, we only sharpen knife blades up to 15" long. If you have an especially tiny knife, we may have to look at it to determine if we can sharpen it with a precision edge. We do not sharpen serrated knives or scissors. If you are interested in scissor blade sharpening, though, let us know, and we may purchase the equipment for adding that service.
What kind of sharpening system do you use? We use a mounted precision knife sharpening system that enables us to create a clean burr and then set bevel angles to 1-degree precision. We record the information about each of your knives so that we can use consistent settings each time we sharpen them.
How long does it take? We aim for a quick turnaround, usually within 2 days and often by the next day. We'll let you know up front if it might take longer.
Do you guarantee your work? Yes, we provide a 100% satisfaction or your money back guarantee ... but we aim for 100% satisfaction every time!