Guide for Effective Communication in Healthcare

As part of HLAA’s program for Communication Access in Health Care Settings, The Guide for Effective Communication in Health Care was created for patients, families, caregivers, all members of the health care team, administrators, and support staff.  It provides information, resources, and tools to help improve communication in medical settings. This health care guide can help hospitals, facilities, and private offices follow federal, state and local laws, regulations, and health care standards, and allow patients to ask for and get the services they need.