Privacy Policy

Last Updated: 25 August, 2024

1. Introduction

Lost Trail ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you Lost Trail. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy,  please do not access the app.

2. Information We Collect

2.1 Personal Data

When you create an account on Lost Trail, we may collect the following personal information:

• Name

• Email address

• User settings and preferences

• Created trips and activities

2.2 Usage Data

We may also collect information about your usage of the app,  including:

• Location data (for mapping and trip planning)

• Device information (e.g., device type, operating system)

• Log data (e.g., access times, pages viewed)

• Crash logs (for identifying and fixing issues). Crash logs don't contain personally identifiable information

2.3 Who can see my information

• Other people might find your account by your first name, last name or email address.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain the app

• To personalize your experience

• To process your requests and manage your account

• To improve the app’s features and services

• To communicate with you regarding updates, promotions, or other relevant information

• To ensure the security and integrity of the app

• To allow other users to view and use trails you created, only if you allowed your trails to be visible for other users

4. Sharing Your Information

We do not share your personal information with third parties, except:

• To comply with legal obligations (e.g., law enforcement requests)

• To protect our rights and property

• To prevent fraud or other illegal activities

5. Your Privacy Controls

5.1 Account Settings

You can manage your privacy settings within the app:

• The trips and activities you create in the app are only visible to you. You can change the settings to make them visible to your followers, specific followers or everyone. Trails (that is, routes on your trips and activities) you created are visible for everyone, unless you choose to hide them. Trails are anonimized and are not linked to your identity.

• Manage your followers: You can approve or deny follow requests and choose to show or hide your list of followers.

5.2 Data Access and Deletion

You have the right to request access to the personal data we hold about you and to request its deletion. To make a request, please contact us at appcontactap@gmail.com.

6. Data Retention

We retain your personal information for as long as your account is active. If you delete your account, we will delete your personal information, but any trails you created may remain stored (and may or may not be visible to others based on your privacy settings).

7. Security

We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

8. Children’s Privacy

Lost Trail is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app, and we will notify you of significant changes. Your continued use of the app after changes are made indicates your acceptance of the new policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at appcontactap@gmail.com.