How to Activate Chase Credit Card on Mobile

• Quick and convenient — activate your card directly from the Chase Mobile app.

• No phone call required — complete activation in just a few taps.

• Start using your card sooner — activation lets you begin making purchases once your card is ready.

• Secure — activation is completed through your signed-in Chase account.

• Easy to manage — you can view your card, transactions, payments, and benefits in the same app.

Before you begin, have these ready:

• Your new Chase credit card

• The Chase Mobile App installed and updated

• Your Chase username and password

• A stable mobile data or Wi-Fi connection

• Access to the phone or email linked to your account

If you do not yet have a Chase online profile, the app will help you create one during the process.

1. Open the Chase Mobile app and sign in.

2. Select your eligible credit card.

3. Tap Benefits & Travel.

4. Find Chase Offers or the relevant points offer.

5. Tap the offer you want.

6. Tap Add to card / Activate.

7. Once activated, use the same Chase card for the qualifying purchase.

If you mean Shop & Earn bonus points specifically:

1. Open the Chase Mobile app.

2. Go to Benefits & Travel.

3. Scroll to Chase Shopping.

4. Tap Shop and earn bonus points.

5. Select the retailer/offer.

6. Complete your purchase through the retailer link.

• Sign the back of the physical card with a ballpoint pen.

• Add the card to Apple Pay, Google Pay, or Samsung Pay directly from the app if desired.

• Review your credit limit, rewards, and any welcome offer details.

• Turn on account alerts and set up Autopay for easier management.

• Check the Offers section for available deals.

1. Check your internet connection — switch between Wi-Fi and mobile data.

2. Update the Chase Mobile app — an outdated version can cause activation issues.

3. Sign out and sign back in to your Chase account.

4. Confirm you're activating the correct card — make sure the card shown in the app matches your new physical card.

5. Restart your phone and try the activation again.

6. Try Chase.com if mobile activation still doesn't work.

7. Contact Chase if you receive an error message or the card remains inactive after completing activation.

Tip: Never share your card number, PIN, password, or one-time verification code with anyone claiming they can activate your card.

• Activate as soon as the card arrives in the mail.

• Keep the activation sticker on the card until the process is complete.

• Use a private network when possible.

• After success, make a small test purchase or view recent activity in the app to confirm everything works.

• Keep the Chase Mobile App updated for the best experience and security features.

The Chase Mobile App is usually the fastest and most convenient method. It works well on both iPhone and Android devices.

You can also activate online through a mobile browser at chase.com or by calling the number listed on the card sticker or back of the card. The app remains the preferred choice for most users who want speed and simplicity.

Final Thoughts

Activating a Chase credit card on mobile takes just a few taps inside the official app. Follow the steps in this guide, and your new card will be ready for use almost immediately.

The process is secure and designed to protect your account. Always use the official Chase Mobile App and your own signed-in credentials.

Once activated, explore the app’s tools for tracking spending, managing rewards, and staying on top of your account. Enjoy the convenience and benefits of your new Chase credit card.