Terms and Conditions

1. Introduction

 1.1 By accessing or using Helping Hands United (the “Platform”), you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms in full, you must not use the Platform or its services.

1.2 Helping Hands United is dedicated to serving individuals and nonprofit organizations from developing and third world countries, communities that are often overlooked or excluded by mainstream donation platforms. We provide a rare and vital opportunity for these individuals to share their urgent stories and connect with compassionate supporters worldwide. Our Platform stands as a beacon of hope, offering a chance where others have closed the doors.

 1.3 Helping Hands United is exclusively designed to facilitate fundraising for legitimate causes presented by individuals and nonprofit organizations. The Platform does not offer subscription services nor charge fundraisers for promotional or visibility advantages.

 1.4 For detailed information on how the Platform operates, please see here.

2. Definitions

 2.1 Platform: The Helping Hands United website and related services.

 2.2 User: Any individual or entity using the Platform, including Fundraisers and Donors.

 2.3 Fundraiser: An individual or nonprofit organization that creates and manages fundraising campaigns.

 2.4 Donor: Any individual or entity contributing funds to campaigns.

3. Purpose and Scope

 3.1 Helping Hands United provides a secure environment for charitable fundraising campaigns.

 3.2 The Platform does not guarantee campaign success nor independently verify the legitimacy of campaigns beyond internal reviews. Users are advised to perform their own due diligence before contributing or launching a campaign.

 3.3 The Platform disclaims responsibility for third-party marketing or fundraising conducted outside its services.

4. User Responsibilities

 4.1 Fundraisers:

  (a) Must provide accurate, truthful, and complete information about campaigns.

  (b) Are solely responsible for promises and commitments in their campaign descriptions.

  (c) Must comply with all applicable laws and regulations.

  (d) Are responsible for securing account access and withdrawal credentials.

  (e) Acknowledge the Platform does not guarantee success or assume financial liability.

 4.2 Donors:

  (a) Understand donations are voluntary and generally non-refundable unless otherwise specified.

  (b) Should verify campaigns independently before donating.

  (c) Acknowledge the Platform does not supervise fund use or campaign execution.

  (d) Must not engage in chargebacks or unauthorized payment disputes.

5. Fees and Payment Processing

 5.1 Helping Hands United imposes no platform usage fees.

 5.2 Fundraisers may provide voluntary tips to support Platform operations.

 5.3 Third-party processors may deduct transaction fees before funds reach fundraisers.

 5.4 For comprehensive details on payment processes and fund handling, see here.

6. Fund Management and Distribution

 6.1 Fund transfer links and withdrawal instructions are sent to fundraisers via email after verification processes.

 6.2 Helping Hands United is not liable for failed transactions due to incorrect or inaccessible contact details.

 6.3 Unclaimed funds after 30 days will be refunded to the original source.

 6.4 Campaigns inactive or expired may be removed to maintain Platform efficiency.

 6.5 For detailed withdrawal procedures, refer to here.

7. Moderation and Compliance

 7.1 The Platform may request additional verification or documentation before releasing funds.

 7.2 Post-publication edits are restricted to contact details only, to maintain legal integrity.

 7.3 Campaigns failing compliance or violating policies may be removed.

 7.4 The Platform reserves the right to pursue legal remedies for fraudulent or abusive conduct.

8. Prohibited Activities

 8.1 Users must not engage in fraudulent, illegal, or misleading activities.

 8.2 Hate speech, discrimination, or violence promotion is strictly prohibited.

 8.3 Attempts to bypass Platform policies or controls are forbidden.

 8.4 Violations may result in account suspension, removal, and legal action.

9. Liability Limitations

 9.1 The Platform is not responsible for disputes or interactions between users.

 9.2 It disclaims any guarantee on fund usage or campaign outcomes.

 9.3 Users release the Platform from claims or damages resulting from Platform use.

10. Amendments and Policy Updates

 10.1 The Platform may update these Terms at any time without prior notice.

 10.2 Continued use after updates constitutes acceptance of modified Terms.

11. Governing Law and Dispute Resolution

 11.1 These Terms shall be governed by applicable laws.

 11.2 Any disputes arising shall be resolved through lawful means as determined appropriate.

 11.3 The Platform’s decisions regarding disputes shall be final within legal limits.

 11.4 Users are solely responsible for complying with any applicable tax, reporting, or regulatory obligations.

12. Contact Information

 12.1 For assistance, users may contact Helping Hands United support through official channels on the Platform.